Albany Subaru

Great service. Albany Subaru is a good business to deal with. I appreciate the professional and friendly people who work there. I would gladly recommend you folks to anyone I know who is looking for a new or used car. Thanks very much for taking great care with my service needs.

Service completed on time and with no issues whatsoever. I had a great experience from car drop off to pickup.

Easy to deal with. Service appointment was easy to schedule and work was completed earlier than expected.

Very honest. Excellent job. Everyone was very professional. I will definitely look at coming back to them.

I would MAYBE recommend dealership to someone looking to purchase a used car. Good salesperson and finance manager. Deceptive website and pricing. Unknown service. Due to the issues below I will tell friends who go to Albany Subaru to always visit at least one other dealership. With the exception of the issues below I had a positive sales experience. The car, a 2021 Subaru Crosstrek, is a good car. But taking into consideration the issues below, I now realize that I should have good to at least two dealerships. The ELO GPS is a $1695 joke. Was told it was already installed so I had to pay the $1695 (even when I asked to have it removed). The app is very average and is worth maybe $100-$250 at the very most. If purchase of it was required, why wasn't it included in the price of the car on the website? Had I known, I very well would have gone to another dealership, Another website issue is that it lists a 5.54% interest rate for all used cars when in fact, as I was told, that the 5.54% rate only applies to "certified pre-owned" vehicles. There were other smaller issues and promises not kept, but nothing major. The car appears to be first rate and exactly what I expected.

Good service. She’s Very patient explain to me what’s wrong with everything to make sure problem get taking care of it.

The service was prompt and efficient. I was pleased with how fast the oil change was completed. Than you!

Jay at Albany Subaru was great. They kept me informed. Technician did a great job.

Great experience, always easy to find an appointment time and the service staff if very helpful and knowledgeable. Would definitely recommend to bring your Subaru here

Excellent and friendly customer service! Every person that we dealt with was super helpful and clearly communicated to us the work that needed to be done. They answered all our questions and worked with us to ensure we were satisfied customers. To top it off, the work was completed earlier than expected. Thank you!