Skip to main content

Clay Cooley Cadillac

(459 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (214) 960-5008 (214) 960-5008
Used (214) 960-5842 (214) 960-5842
Service (888) 231-4218 (888) 231-4218

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome place to buy a car, good service and the salesman

Awesome place to buy a car, good service and the salesman was very professional Thanks,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cadillac at its best

Excellent product knowledge and service. Start to finish the low key sales approach and trade in process was low stress high reward. Would highly recommend Damion to friends and clients for their car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lone Star Cadillac is my dealership of choice.

Had my car in for its first service today and was extremely happy with Lone Star Cadillac. Everyone there was very nice and extremely helpful. My service technician Isiah was very professional and helped walked me through the process. The dealership was so clean and the waiting room was very comfortable. Would definitely recommend this dealership to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bad roads to dealership

Everyone is great at the dealership. It is so difficult to get to it is why I wouldn't recommend it. I felt very unsafe with all the construction. It was like driving the cow in a cow pasture.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 1.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Used car purchase

My salesperson AK was very professional and made sure my buying experience went smoothly. I will recommend him and Lonestar Cadillac to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I would like to take a minute to thanks everyone .

I really enjoy doing business with you guys and it was really nice.I couldn't ask for more better help. Also the staff did excellent also. Everything was so wonderful if get another chance I will do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent service

I have always had excellent service when I have service done on my car the staff are friendly and always ready to answer any questions you may have thank you and keep doing what you do best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

We recently bought a 2023 Escalade Sport.

We recently bought a 2023 Escalade Sport. We were lied to about rear entertainment being the same as originals , got some cheap knock off ones. The management team did not want to refund the money even though they were at fault, said that they already had paid for the aftermarket screens and did not make it right for us. We were always assured it would be the originals screens therefore we did not ask no further questions. If aftermarket was never mentioned that wouldve of been a deal breaker for us. I will not be recommending this dealership in the future to none of my colleagues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service from service department

Exceptional customer service provided from Dameon Brown. Mr. Brown was professional and provided efficient customer service during a very stressful situation. He was kind and went above to assist me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Joe Adams the service manager is the best!

I went to service my non GM vehicle here because I only allow Joe Adams the service manager to help me maintained my vehicle. He is top notch in every category that’s important to me! I also drive an hour from my house to this dealership just because he is there! If you need your vehicle serviced this is the place and Joe and his team will get it done the right way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No