Reviews
I wae told I needed a nes air filter, When i had it changed for the first time at 23000 mi it waslike new condition anx the filter cover had a stripped screw headthat was not installed back.I Was told it was criticle to replace asap. I feel I was lied to.and decieved
I wae told I needed a nes air filter, When i had it changed for the first time at 23000 mi it waslike new condition anx the filter cover had a stripped screw headthat was not installed back.I Was told it was criticle to replace asap. I feel I was lied to.and decieved
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Easy, Friendly and Fast! Well done! We purchased a pre-owned Hyundai, they stayed open late waiting for us and were welcoming from beginning to end, while other dealers acted like they didn't care about selling us a car because they were closing. 5 stars!
Easy, Friendly and Fast! Well done! We purchased a pre-owned Hyundai, they stayed open late waiting for us and were welcoming from beginning to end, while other dealers acted like they didn't care about selling us a car because they were closing. 5 stars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We hope to be of service to you again!
My truck went in service agent was difficult to get answers from. My headlight issue was not fixed even though I was told it worked. I reported it to Stevinson service. I tried to call back next business day no return call.PROBLEM STILL NO CLOSER TO BEING FIXED!
My truck went in service agent was difficult to get answers from. My headlight issue was not fixed even though I was told it worked. I reported it to Stevinson service. I tried to call back next business day no return call.PROBLEM STILL NO CLOSER TO BEING FIXED!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian, thank you for taking the time to share your feedback. I'm very sorry to hear that your headlight issue remains unresolved and that you had difficulty receiving follow-up from our team. We understand how frustrating it is to leave service believing an issue was fixed only to find the problem still present. We'd appreciate the opportunity to review what happened and work toward getting your concerns addressed. - Brian Ballard, Service Manager, 303-302-3351
Emilie was very attentive, thorough, friendly and knowledgeable. She made sure we understood that the paperwork was correct. She checked that the financing was moving along several times.
Emilie was very attentive, thorough, friendly and knowledgeable. She made sure we understood that the paperwork was correct. She checked that the financing was moving along several times.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We hope to be of service to you again!
Great dealership. Easy accessible and friendly people. Made most of the deal over the phone. Got exactly what I was looking for. Couldn?t be happier. Thanks Jeff!
Great dealership. Easy accessible and friendly people. Made most of the deal over the phone. Got exactly what I was looking for. Couldn?t be happier. Thanks Jeff!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
The agent was very professional in making sure good service was provided. He created a sense of confidence that the dealership was focused on identifying legitimate service needs and not a wish list of things that could be done with the car.
The agent was very professional in making sure good service was provided. He created a sense of confidence that the dealership was focused on identifying legitimate service needs and not a wish list of things that could be done with the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Just resubmitting since not clear you got original.
I give up. It seems as though this is a circular process despite sending an evaluation in recent days.
No further message necessary.
Have no more messages.
Good experience easy to work with looking forward to the Silverado 1500 my kind of vehicle good looking good mileage long life can?t ask for more
Good experience easy to work with looking forward to the Silverado 1500 my kind of vehicle good looking good mileage long life can?t ask for more
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
I was almost to my destination on a multi state trip for a family emergency, and Stevenson was the closest dealership when my truck broke down. I was lucky enough to limp it in there. From the very start Kirk in service was super helpful and transparent about the issues and how long it would take to diagnose. When it became apparent that the repairs were going to much more than a simple fix, I asked if there was a chance that they could take it in trade, he introduced me to John who was also very helpful and understanding. He was also very clear that the deal would be a little complicated because of the condition of the truck still being undiagnosed fully. He introduced me Jeffrey who helped me look at the different available options on the lot and I settled on a Trax. When we got more information about the repairs needed on the truck, John gave me a very reasonable and fair offer for it, and we were able to work a deal. Then we did all the paperwork and Aaron in finance did a great job of making sure all the Is were dotted and the Ts were crossed. There was a delay on my trip, but everyone there did a great job and I felt that they really understood my situation and truly wanted to help. Thanks again for everything.
I was almost to my destination on a multi state trip for a family emergency, and Stevenson was the closest dealership when my truck broke down. I was lucky enough to limp it in there. From the very start Kirk in service was super helpful and transparent about the issues and how long it would take to diagnose. When it became apparent that the repairs were going to much more than a simple fix, I asked if there was a chance that they could take it in trade, he introduced me to John who was also very helpful and understanding. He was also very clear that the deal would be a little complicated because of the condition of the truck still being undiagnosed fully. He introduced me Jeffrey who helped me look at the different available options on the lot and I settled on a Trax. When we got more information about the repairs needed on the truck, John gave me a very reasonable and fair offer for it, and we were able to work a deal. Then we did all the paperwork and Aaron in finance did a great job of making sure all the Is were dotted and the Ts were crossed. There was a delay on my trip, but everyone there did a great job and I felt that they really understood my situation and truly wanted to help. Thanks again for everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
rsthornton, thank you for taking the time to leave us this positive review! Have a wonderful day!
No resetiaron el porsentaje de la vida del aceite y no Alancito las plants ni las rotaron
No resetiaron el porsentaje de la vida del aceite y no Alancito las plants ni las rotaron
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Ramiro, thank you for taking the time to share your feedback. I’m very sorry to hear that your recent service visit did not meet your expectations. We understand how frustrating it is when routine maintenance items, such as resetting the oil life monitor and completing the requested tire rotation, are overlooked. That’s not the level of attention to detail or quality of service we strive to provide. I would appreciate the opportunity to review your visit further and better understand what occurred. Please feel free to contact me at your earliest convenience so we can discuss your concerns. - Brian Ballard, Service Manager, 303-302-3351
The service writer kirk is best. Saved my trip. Nothing worse than vehicle trouble when traveling. And kirk along with Stevenson saved the day. Outstanding servcw
The service writer kirk is best. Saved my trip. Nothing worse than vehicle trouble when traveling. And kirk along with Stevenson saved the day. Outstanding servcw
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase