Reviews
BEWARE!!! This dealership lies in the open, context is the 2011 Porsche 911 gt3 they have listed for 10%-15% off of what a non branded title one sells for. They claim the car was a part of a blanket insurance claim and was not damaged. However a quick Google of the vin will show the auction at which America's Xtreme purchased the vehicle. The auction holder claimed the vehicle was a non drive non start, couldn't even provide mileage, the insurance company claimed the car needed 130k in repairs, A Certificate of destruction was issued on the vehicle in florida. I'm sure this is not the only vehicle on their site that they are bold face lying to people about or being very vague about what type of damages the car ACTUALLY incurred. I wouldn't come within a mile of this dealership or their shady practices.
BEWARE!!! This dealership lies in the open, context is the 2011 Porsche 911 gt3 they have listed for 10%-15% off of what a non branded title one sells for. They claim the car was a part of a blanket insurance claim and was not damaged. However a quick Google of the vin will show the auction at which America's Xtreme purchased the vehicle. The auction holder claimed the vehicle was a non drive non start, couldn't even provide mileage, the insurance company claimed the car needed 130k in repairs, A Certificate of destruction was issued on the vehicle in florida. I'm sure this is not the only vehicle on their site that they are bold face lying to people about or being very vague about what type of damages the car ACTUALLY incurred. I wouldn't come within a mile of this dealership or their shady practices.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Yesterday, I was shopping for two vehicles, one for my husband and one for myself. While I was at a larger dealership that really wanted me to purchase a new car, I had my heart set on an Infiniti QX60. While sitting there, I contacted another dealership that I considered purchasing from during my search. America’s X-treme Auto, though it turned out I reached the Houston location by mistake. I spoke with Tommy Yeamans, who said he could help me with the QX60 that was at their Georgia dealership. During our brief conversation, he asked how much I wanted to put down, and I said it would depend on the options available. Out of nowhere, he commented that the vehicle was “out of my budget,” even though we had never discussed my budget at all. That assumption felt completely unprofessional and, honestly, discriminatory. My husband really wanted that QX60, but after that interaction, we decided to move on. Thankfully, we stayed where we were and ended up purchasing an Infiniti QX60 and an Acura TLX — $0 down. Thank you Stonecrest Honda for your resilience, patience, and phenomenal service. You truly delivered what we wanted.
Yesterday, I was shopping for two vehicles, one for my husband and one for myself. While I was at a larger dealership that really wanted me to purchase a new car, I had my heart set on an Infiniti QX60. While sitting there, I contacted another dealership that I considered purchasing from during my search. America’s X-treme Auto, though it turned out I reached the Houston location by mistake. I spoke with Tommy Yeamans, who said he could help me with the QX60 that was at their Georgia dealership. During our brief conversation, he asked how much I wanted to put down, and I said it would depend on the options available. Out of nowhere, he commented that the vehicle was “out of my budget,” even though we had never discussed my budget at all. That assumption felt completely unprofessional and, honestly, discriminatory. My husband really wanted that QX60, but after that interaction, we decided to move on. Thankfully, we stayed where we were and ended up purchasing an Infiniti QX60 and an Acura TLX — $0 down. Thank you Stonecrest Honda for your resilience, patience, and phenomenal service. You truly delivered what we wanted.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Matthew was professional and attentive to my new car needs 5 stars Kendra/Alton thanks Matthew
Matthew was professional and attentive to my new car needs 5 stars Kendra/Alton thanks Matthew
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Summary: Run!!! Don't ever purchase a vehicle from this dealership, no matter how good the deal seems to be. We are a newly immigrated family to the U.S., full of hope for a fresh start, until a nightmare began after purchasing a used Mercedes from this dealership. The vehicle cost over $35,000, but just six days after pickup, it broke down severely. Four days after a two-week repair, it broke down again on the highway, leaving our entire family stranded for two hours in a dangerous situation. The dealership never disclosed that the car had been salvaged or rebuilt. Instead, they misled us with claims like, "Flood cars are common in Texas. After a flood, vehicles in affected areas are automatically labeled as flood-damaged, even if they weren't actually flooded." They also said, "Many people claim flood damage just to collect insurance and buy new cars." After our experience, we found similar complaints from others online--buyers misled into purchasing flood vehicles. This shows it's not an isolated incident, but a long-running fraudulent sales scheme. The dealership lacks professional competence--repairs are slow, there's no loaner car, and no real compensation. Issues kept recurring, revealing their inability to diagnose or fix basic problems in high-performance vehicles. When we asked about warning lights staying on, they admitted they had no idea. How can anyone trust a dealership that can't explain its own cars' warning systems? Incident Timeline: July 7 (Delivery Day): Tire pressure warning. The dealer claimed it was a sensor issue from sitting too long. Severe fueling issue blamed on "bad gas pump." July 13: Car slow to start, showed "dead battery." replaced battery, but the car broke down and was towed--first major breakdown. Held for 2 weeks. July 28: After repair, battery warning is still on. The manager claimed it was due to using a different battery brand. Also claimed rough shifting would resolve after 50 miles. July 31: Second major breakdown on the highway. The car lost all power, and the family was stranded for 2 hours. Nearly caused a major accident. Professional Inspection Results: Mercedes-Benz and Firestone confirmed critical safety defects--battery failure, sensor damage, oil leaks, and electrical short circuits. We paid over $35,000 for a dangerous, unusable vehicle--plus over $2,000 in additional costs--only to be met with excuses, message deletion, and total refusal to communicate. Ironically, the day we bought the car, the salesperson left the company credit card in our vehicle. We waited over an hour to return it and received a grateful text thanking us for "saving his job." Yet they never extended the same honesty to us. I sent a formal complaint to their sales manager and company--no one has responded to this day. This shows complete disregard for customers. As new residents in Texas for less than a month, this experience has been shocking and disgusting. America's Xtreme Auto LLC not only betrayed our trust but also put our entire family's safety at risk. Strong Warning: To all potential buyers--stay far away from this dishonest dealership to avoid financial loss and emotional distress. We've already filed a complaint with the DMV, and an investigator is now conducting a full investigation. I hope this review helps others avoid falling victim to this unethical company.
Summary: Run!!! Don't ever purchase a vehicle from this dealership, no matter how good the deal seems to be. We are a newly immigrated family to the U.S., full of hope for a fresh start, until a nightmare began after purchasing a used Mercedes from this dealership. The vehicle cost over $35,000, but just six days after pickup, it broke down severely. Four days after a two-week repair, it broke down again on the highway, leaving our entire family stranded for two hours in a dangerous situation. The dealership never disclosed that the car had been salvaged or rebuilt. Instead, they misled us with claims like, "Flood cars are common in Texas. After a flood, vehicles in affected areas are automatically labeled as flood-damaged, even if they weren't actually flooded." They also said, "Many people claim flood damage just to collect insurance and buy new cars." After our experience, we found similar complaints from others online--buyers misled into purchasing flood vehicles. This shows it's not an isolated incident, but a long-running fraudulent sales scheme. The dealership lacks professional competence--repairs are slow, there's no loaner car, and no real compensation. Issues kept recurring, revealing their inability to diagnose or fix basic problems in high-performance vehicles. When we asked about warning lights staying on, they admitted they had no idea. How can anyone trust a dealership that can't explain its own cars' warning systems? Incident Timeline: July 7 (Delivery Day): Tire pressure warning. The dealer claimed it was a sensor issue from sitting too long. Severe fueling issue blamed on "bad gas pump." July 13: Car slow to start, showed "dead battery." replaced battery, but the car broke down and was towed--first major breakdown. Held for 2 weeks. July 28: After repair, battery warning is still on. The manager claimed it was due to using a different battery brand. Also claimed rough shifting would resolve after 50 miles. July 31: Second major breakdown on the highway. The car lost all power, and the family was stranded for 2 hours. Nearly caused a major accident. Professional Inspection Results: Mercedes-Benz and Firestone confirmed critical safety defects--battery failure, sensor damage, oil leaks, and electrical short circuits. We paid over $35,000 for a dangerous, unusable vehicle--plus over $2,000 in additional costs--only to be met with excuses, message deletion, and total refusal to communicate. Ironically, the day we bought the car, the salesperson left the company credit card in our vehicle. We waited over an hour to return it and received a grateful text thanking us for "saving his job." Yet they never extended the same honesty to us. I sent a formal complaint to their sales manager and company--no one has responded to this day. This shows complete disregard for customers. As new residents in Texas for less than a month, this experience has been shocking and disgusting. America's Xtreme Auto LLC not only betrayed our trust but also put our entire family's safety at risk. Strong Warning: To all potential buyers--stay far away from this dishonest dealership to avoid financial loss and emotional distress. We've already filed a complaint with the DMV, and an investigator is now conducting a full investigation. I hope this review helps others avoid falling victim to this unethical company.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
All the sales guy wanted was my number. Would not give any information about the car otherwise. He apparently didn’t have time for me if he didn’t get my number. So I bought from a different dealership that did have time. Lost a sale on that one if they even care about that.
All the sales guy wanted was my number. Would not give any information about the car otherwise. He apparently didn’t have time for me if he didn’t get my number. So I bought from a different dealership that did have time. Lost a sale on that one if they even care about that.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Heard from 3 different people via text and email, set an appointment, the person I was just texting with was not in that day (?) so I met with a 4th person. After telling me they never sell cars with salvaged titles, the car I came to test drive had been salvaged and totaled by the insurance company in a flood. This was why the mileage was low. Not a great start. Did not buy.
Heard from 3 different people via text and email, set an appointment, the person I was just texting with was not in that day (?) so I met with a 4th person. After telling me they never sell cars with salvaged titles, the car I came to test drive had been salvaged and totaled by the insurance company in a flood. This was why the mileage was low. Not a great start. Did not buy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I strongly advise against purchasing a vehicle from this establishment. I bought a car in June of last year, and it broke down just one day before the warranty expired. The dealership kept the vehicle for about a week without providing any information regarding the issue or the repairs made. When we inquired, they promised to send us an email with the details. Fast forward to today, the car broke down again three weeks ago, and three different mechanics have confirmed that only half of the engine is functioning. They all agree that this situation likely resulted from improper repairs, suggesting that someone may have worked on the engine without the necessary tools or failed to reinstall parts correctly. I have made multiple attempts to reach out via phone and email regarding our request, but it seems no one is taking it seriously. Initially, an employee assured me that they would gather my information and have a manager contact me, but I never received a call. The following day, a courteous representative promised that someone would return my call, yet again, no one followed up. Eventually, I managed to speak with the manager, who claimed it was his first time hearing about our issue. He assured me he would investigate and that someone would call me back before 4:40 PM that day, but I am still waiting. It is disheartening to experience such a lack of concern over the past year, and if this continues, we will have no choice but to consider legal action.
I strongly advise against purchasing a vehicle from this establishment. I bought a car in June of last year, and it broke down just one day before the warranty expired. The dealership kept the vehicle for about a week without providing any information regarding the issue or the repairs made. When we inquired, they promised to send us an email with the details. Fast forward to today, the car broke down again three weeks ago, and three different mechanics have confirmed that only half of the engine is functioning. They all agree that this situation likely resulted from improper repairs, suggesting that someone may have worked on the engine without the necessary tools or failed to reinstall parts correctly. I have made multiple attempts to reach out via phone and email regarding our request, but it seems no one is taking it seriously. Initially, an employee assured me that they would gather my information and have a manager contact me, but I never received a call. The following day, a courteous representative promised that someone would return my call, yet again, no one followed up. Eventually, I managed to speak with the manager, who claimed it was his first time hearing about our issue. He assured me he would investigate and that someone would call me back before 4:40 PM that day, but I am still waiting. It is disheartening to experience such a lack of concern over the past year, and if this continues, we will have no choice but to consider legal action.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service. Misrepresented condition on the vehicle. Told that the vehicle was in almost new condition, assured all vehicles go through a complete makeover to prestine condition before they are placed on the lot. Upon delivery there was no mats, Broken key fob, hood latch Broken (couldn't open hood), missing buttons inside car, dry rotting tires, all wheels curb damaged, under engine cover torn to pieces, top it off, there was no gas in the car once delivered.
Poor customer service. Misrepresented condition on the vehicle. Told that the vehicle was in almost new condition, assured all vehicles go through a complete makeover to prestine condition before they are placed on the lot. Upon delivery there was no mats, Broken key fob, hood latch Broken (couldn't open hood), missing buttons inside car, dry rotting tires, all wheels curb damaged, under engine cover torn to pieces, top it off, there was no gas in the car once delivered.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Tommy Yeamans is very nice and willing to answer all my question. He also share all information about the car and title. reccommended.
Tommy Yeamans is very nice and willing to answer all my question. He also share all information about the car and title. reccommended.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Dealership. Surely to come again for another beauty. My family is so happy to see our new vehicle. Thanks to America's xtreme autos for grear deal. Highly recommended.
Great Dealership. Surely to come again for another beauty. My family is so happy to see our new vehicle. Thanks to America's xtreme autos for grear deal. Highly recommended.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car