Reviews
Julio and Dan made my car buying experience super easy!
Julio and Dan made my car buying experience super easy! Super friendly and they made sure and took care of all my questions! Made my out-of-state car shopping SUPER easy! Highly recommend these guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending our team at Ourisman Ford of Manassas! We're so happy that Julio and Dan earned your 5-stars!
Ourisman Ford was a pleasure to work with (Specifically
Ourisman Ford was a pleasure to work with (Specifically Sean & Jason). From the ordering to status updates, to the delivery & pickup of the vehicle the entire process was smooth and I never felt pressured. Thanks for getting me truck so fast when no one else could.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five stars! We're glad to hear that Sean and Jason could help you out during your visit with us and we hope to see you back here at Ourisman Ford of Manassas for all of your future automotive needs.
Ourisman Ford did a fantastic job installing a leveling
Ourisman Ford did a fantastic job installing a leveling kit on my newly purchased F150. They took the significantly extra time to ensure that everything was done correctly, tightened, and all four wheels were perfectly aligned. I would absolutely recommend Ourisman Ford Service, and would trust them with my truck again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five stars! We appreciate the kind words and we're happy to know that the crew here at Ourisman Ford of Manassas did such a good job. We hope to see you back for all of your future auto needs.
Just bought used car.
Just bought used car. Shawn Simon great salesman. Took care of evert gong, very pleasant, no pressure. Highly recommend dealership and Mr. Simon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Orrisman Ford great dealership. Shawn Simon is an excellent salesperson. There was no pressure however, he was very responsive to all my questions. He took very good care of this senior citizen. I am a retired federal government manager and he is precisely the type of employee I would have always been proud of.
Thank you for trusting Ourisman Ford of Manassas with your recent purchase! We appreciate your business and hope we have the privilege of working with you again in the future. Take care!
I can’t say enough great things about Ourisman Ford and
I can’t say enough great things about Ourisman Ford and our recent purchasing experience. My wife and I live in Maine and had been in the market for a very specific vehicle and after searching for over a year and a half we finally located it online at Ourisman. I immediately called to confirm its availability and was connected with Robert Johnson in sales and from the very beginning he treated us like family. I explained that we lived all the way up in Maine and it would take me a few days to get a flight booked to Virginia to pick it up. Throughout the entire process Robert constantly went above and beyond to provide us top notch customer service, going as far as to even pick me up from the airport the morning of my flight. Throughout the purchasing process I dealt with not only Robert but also Trevor Jones and Simon Boulware in management and, just like Robert, both treated me like more than a customer, they treated me like family. It was worth every penny and every second of that flight from Maine to Virginia and then the 12 hour drive all the way home to do business with the team at Ourisman and I will not hesitate one bit to do business with them again in the near future. I highly recommend Ourisman Ford (and specifically Robert Johnson) to anyone in the market for a new or used car, no matter where you may be located.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this incredibly kind review! We're so glad you & your wife were able to find what you were looking for here at Ourisman Ford of Manassas and we appreciate you making the trip all the way from Maine to come work with Robert & the team. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future. Take care!
Ourisman was clear and upfront on the ordering process
Ourisman was clear and upfront on the ordering process and their delivery estimate was fairly close to when the vehicle was delivered. The dealer markup was in line with the going rate in the area. It is an expensive moment to buy a car so keep that in mind. The communication during the wait for production and delivery was excellent and I was able to get the Ford incentives from January order date. Would definitely consider Ourisman again on another purchase.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with this five-star review. We appreciate the kind words and we're happy to hear that your visit with us was such a positive one. We hope to see you back here at Ourisman Ford of Manassas for all of your future auto needs!
Great experience the staff is friendly and helpful!
Great experience the staff is friendly and helpful! I will only bring my vehicles to Ourisman Ford of manassas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so honored to be your go-to automotive resource and appreciate the awesome five-star review! We look forward to assisting you again at Ourisman Ford of Manassas! Thank you!
I took my Explorer to have it serviced, the works and
I took my Explorer to have it serviced, the works and tire balance. My service advisor Brett took care of everything, promptly and while ensuring I was completely satisfied with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Ourisman Ford of Manassas! We're so happy that Brett stepped up and worked on all of your vehicle issues! We look forward to seeing you back!
Quick turn around of vehicle for yearly service and
Quick turn around of vehicle for yearly service and warranty repairs. Informed of status and needed repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the Ourisman Ford of Manassas team with your vehicle! We appreciate your positive feedback and look forward to seeing you again in the future!
Went in for “the works” at 1130 hours.
Went in for “the works” at 1130 hours. There was some kind of mixup and I didn’t get out until around 1330 hours. The staff was nice and professional. The waiting area was clean and they had free wifi
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your honest feedback! We appreciate your business and hope to provide you with a 5-star service next time! -Ourisman Ford of Manassas
