BMW of Bloomfield Hills

Great experience would recommend to family and friends. Five star experience from start to finish

Worked with Brigid on purchase of CPO. She was outstanding and did not pressure whatsoever. She knew lots about the car, was conscientious in her follow up, and did not try to upsell anything. She was responsive to all my questions, even on her day off. Overall, very pleased to work with Brigid and would recommend her to any of my friends and colleagues!

Awesome purchasing experience at BMW of Bloomfield Hills. I absolutely recommend it!. Brigid gave me a great deal and the process was smooth.

Finally an honest and easy to work with car dealership! No hassle and straight forward. Audrey in particular did a great job helping me getting the deal done remotely! Definitely recommend this dealership and Audrey!

Audrey Houck-Fassnacht is by far the nicest client advisor I've had the pleasure of working with. Even though I decided not to purchase the vehicle I test drove for other reasons, she made me feel at home. She guided me on a very comfortable test drive, and I was truly impressed. Thank you for your time, Audrey!

I worked with Meghan. She is extremely knowledgeable about BMW cars and service. I highly recommend her to help you find the perfect car!

Ali was a delight to work with at the BMW of Bloomfield Hills store, and I am really impressed with the outstanding care he gave me over the entire car-buying process. Ali was friendly and professional as soon as I stepped in. Ali made everything easy and stress-free. Before I took off in my new car, he went above and above to make sure I knew every detail and made sure I was comfortable at every turn. A few days later, he even gave me a call to inquire about my satisfaction with the transaction. I was genuinely impressed. Ali's sincere commitment to client happiness is what really makes him stand out. He made me feel important, and it was obvious that he wanted to establish a long-lasting friendship rather than merely close a deal. His kind disposition, meticulousness, and dedication to providing an excellent experience. To anyone searching for an exceptional car-buying experience, I heartily recommend Ali. He is unmatched in his professionalism, knowledge, and customer-focused attitude. I appreciate you making this such a good and fun experience, Ali!

My experience with Audrey Houck-Fassnacht at BMW of Bloomfield Hills was outstanding. She was very knowledgeable, and acted in a very professional and friendly manner.

I had such a great experience with Meghan! She made me feel so welcomed comfortable and very professional all with respect, and she worked so hard for me to take delivery of my new car! She is great and I strongly recommend everyone to go see her if you’re in the market for a BMW. The manager, Carmen was great as well! He is very professional! David, he helped me with financial support and explanations, made me understood every each of the terms and contracts! Big thanks to the staff at BMW of Bloomfield Hills.

My experience with Brigid at this dealership was awesome. She was patient, knowledgeable, personable, relatable and very accommodating. She worked hard to meet me where I was price wise, style wise, as well as safety and comfortability. I enjoyed my experience and the attentiveness shown by the staff, including Chris, Carmen, and Ali. I did not feel like a number or means to a commission or sale. I truly felt like I was a priority. The dealership is clean, organized and adequately staffed. I really appreciate that Brigid and Chris remained accessible throughout my buying experience, which helped me significantly in making my decision to purchase, as it's always better to base a decision to purchase after being well informed with all full disclosures. They each addressed all of my concerns and questions prompted or brought about from my research of the vehicle and reading over consumer reviews. Everything from helping me select the vehicle and color, to test driving, crunching numbers and selecting the best warranty package to serve my needs - - all made my first time from driving a BMW to owning a BMW the greatest. I love my beautiful X6.