Reviews
Everyone was great!
Everyone was great! I thought I was told the car would be detailed inside and out after the oil change but maybe I misunderstood. Liked the video of the inspection. Clever!
Everyone was great!
Everyone was great! I thought I was told the car would be detailed inside and out after the oil change but maybe I misunderstood. Liked the video of the inspection. Clever!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
I always trust taking my car here.
I always trust taking my car here. I love that they send a video review of my car.
I always trust taking my car here.
I always trust taking my car here. I love that they send a video review of my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
After thorough inspection, one of their service people
After thorough inspection, one of their service people rode with us and explained the noise was normal and nothing needed repair. We were not charged and everyone treated us with courtesy and respect, especially Ron, the service tectnition.
After thorough inspection, one of their service people
After thorough inspection, one of their service people rode with us and explained the noise was normal and nothing needed repair. We were not charged and everyone treated us with courtesy and respect, especially Ron, the service tectnition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donna, we are so grateful for your 5-star review. It made our day hearing how well you were treated by Ron and the rest of our team. If you need anything else in the future, please reach out. Take care!
We were impressed with the knowledge and professional way
We were impressed with the knowledge and professional way Eric and everyone treated us at the dealership. We will definitely tell our friends and family.
We were impressed with the knowledge and professional way
We were impressed with the knowledge and professional way Eric and everyone treated us at the dealership. We will definitely tell our friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful review! We’ll pass your kind words along to Eric and the team. See you again at Germain Mazda West!
Good service and buying experience with Philip was
Good service and buying experience with Philip was fantastic. Pleasant on the buying experience and price are reasonable.
Good service and buying experience with Philip was
Good service and buying experience with Philip was fantastic. Pleasant on the buying experience and price are reasonable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you enjoyed working with Philip and had a smooth buying experience. Thank you for choosing Germain Mazda West and for sharing your feedback!
I am extremely satisfied with the work done on my CX-30.
I am extremely satisfied with the work done on my CX-30. Jo Carroll is very helpful and answers all questions I have regarding my vehicle. Service Department is great. I would definitely recommend.
I am extremely satisfied with the work done on my CX-30.
I am extremely satisfied with the work done on my CX-30. Jo Carroll is very helpful and answers all questions I have regarding my vehicle. Service Department is great. I would definitely recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Denise, thank you for your fantastic feedback! We’re pleased to hear Jo and our Service Team made your experience smooth and informative. We hope to see you again at Germain Mazda West!
communication reliability collected amazing spectacular
communication reliability collected amazing spectacular good techs good people great customer service fantastic service excellent
communication reliability collected amazing spectacular
communication reliability collected amazing spectacular good techs good people great customer service fantastic service excellent
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re grateful for your five-star review! Thank you for choosing Germain Mazda West and for sharing your positive feedback about our team, Dakota.
Sales team particularly Eric And Connor were very patient
Sales team particularly Eric And Connor were very patient , courteous and provided all details in helping us pick our vehicle Within our budget
Sales team particularly Eric And Connor were very patient
Sales team particularly Eric And Connor were very patient , courteous and provided all details in helping us pick our vehicle Within our budget
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled Eric, Connor, and the team made your car-buying experience a smooth one. Thank you for choosing Germain Mazda West! Enjoy your new vehicle!
Very helpful and courteous .
Very helpful and courteous . He helped me with a courtesy car once he realized I would be waiting all day for repair
Very helpful and courteous .
Very helpful and courteous . He helped me with a courtesy car once he realized I would be waiting all day for repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear we resolved things smoothly for you at Germain Mazda West! Thank you so much for sharing your support.
The staff were very professional and kind.
The staff were very professional and kind. No pressure tactics regarding repairs recommended, which I really appreciated.
The staff were very professional and kind.
The staff were very professional and kind. No pressure tactics regarding repairs recommended, which I really appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback! Thank you for choosing Germain Mazda West and for highlighting our professional and kind service. We look forward to seeing you again, Ashanti!