Reviews
Service was prompt, no problems.
Service was prompt, no problems. Only wish they would have told me a better estimate of the duration of the visit when I called and scheduled. Waiting area wás nice. Thank you!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear the service was prompt at Germain Mazda West, and we appreciate your suggestion about providing better time estimates. We'll work on improving this aspect of our communication. Safe travels!
I recently purchased a 2023 Mazda CX-5 from Philip at
I recently purchased a 2023 Mazda CX-5 from Philip at Germain Mazda West. This was one of the biggest financial decisions I have made in my life, and to be honest, I was NOT looking forward to going to a dealership. HOWEVER - Philip made the experience so quick and easy and was just overall a really nice guy. I felt like, as far as car shopping experiences go, you really can’t get much better than that. Thank you again for all your help! I am very happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ally, we're delighted to hear that Philip made your car-buying experience a positive one at Germain Mazda West! Enjoy your new 2023 Mazda CX-5 and thank you for choosing us.
My experience was quick and easy.
My experience was quick and easy. I would 100% recommend them!! I was in and out in under an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad to hear that your experience was timely and efficient! Safe travels until we see you next time here at Germain Mazda West!
Excellent from start to finish.
Excellent from start to finish. Our sales rep. Kathy and Ashley in finance were awesome to work with and could not be happier with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff, we're delighted to hear that Kathy and Ashley made your experience at Germain Mazda West a great one. Enjoy your new purchase, and thank you for the kind words!
I worked with Philip on my deal, and he was a pleasure.
I worked with Philip on my deal, and he was a pleasure. To be honest, everyone I spoke to at Germain Mazda West were friendly and helpful. We worked together to get the best deal for my budget, and I walked out the happy owner of a new-to-me 2022 Mazda CX-5. I'll be back when it's time for me to get another car. Ask for Philip if you stop in! He's the GOAT
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Morgan, we're delighted to hear that Philip and the team at Germain Mazda West made your car-buying experience a positive one! Enjoy your 2022 Mazda CX-5, and we look forward to seeing you again in the future.
Went in for my first oil change went smoothly very
Went in for my first oil change went smoothly very professional and quick very happy with experience thnx
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rita, we're delighted to hear that your first oil change experience was smooth and professional at Germain Mazda West. Thank you for sharing!
Ron my serviceman is the best 100% happy with my service
Ron my serviceman is the best 100% happy with my service every time I bring my car in
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frank, thank you for sharing a positive review of Ron and Germain Mazda West!
Very good service with warm and friendly sales person.
Very good service with warm and friendly sales person. They reached out soon after i searched and signed up ion the website. After i schedule the visit, Philip, who is the sales person for me, give us very nice explanation on the car, understand our requirement and give us test drive. Everything went smoothly and i finally bought the new car there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a smooth and pleasant experience with Philip at Germain Mazda West. Enjoy your new car, and thank you for choosing us!
Everyone that we came in contact with were super nice,
Everyone that we came in contact with were super nice, professional, and personable! Don was amazing in every step of the car buying process as was Conor during the finance part! Top notch dealership and people…..100% will always go back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deborah, we're delighted to hear that Don and Conor made your experience at Germain Mazda West exceptional! Thanks for the fantastic feedback and we look forward to seeing you again in the future!
The service staff was polite professinal and very
The service staff was polite professinal and very helpful. They handled my problem in a very timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dan, we're glad to hear our Germain Mazda West service team took great care of you! Thanks for the positive feedback!