Reviews
From the moment I pulled into Gary Yeomans Ford
From the moment I pulled into Gary Yeomans Ford Frankfort, I felt like more than just a customer—I felt like a guest they genuinely wanted to help. The team was friendly, professional, and refreshingly honest. There was no pushy sales pitch, just attentive listening and thoughtful suggestions to match my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback about Frankfort Lincoln! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I had an excellent experience with this dealership!
I had an excellent experience with this dealership! From start to finish, the team was completely transparent about the buying process, which made me feel confident and comfortable with my purchase. The customer service was outstanding—everyone was professional, knowledgeable, and genuinely helpful. One of the best perks is their mobile service option. It’s so convenient to have my car serviced right at home without having to rearrange my day. That level of care and convenience really sets them apart. I highly recommend this dealership to anyone looking for a stress-free car buying and servicing experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback about Frankfort Lincoln! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Gary Yeomans Ford Frankfort for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Was very pleased with service personnel and the work that
Was very pleased with service personnel and the work that was performed was thorough and done really quick. I will definitely recommend this dealership to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service staff was friendly and helpful.
The service staff was friendly and helpful. I especially appreciated that I was able to pay my bill on-line and they brought my car to my house.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Simple and direct.
Simple and direct. Staff was courteous and sincere. No pressure, fair prices. They are building a new facility so I don't mind the old one for a while.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rotated tire but didn't check tire pressure, supposed to
Rotated tire but didn't check tire pressure, supposed to top off fluids no windshield washer fluid. So then I started checking everything like lug nut torque ok at least there not going to fall off I was a senior master ford technician at this dealership before when it was Crossroads Ford L/M . The buying process was not very well very demanding , I probably wouldn't have even bought my Maverick there but there hard to find what I wanted.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Troy, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one.
Genuine sales team committed to service.
Genuine sales team committed to service. Full tank of gas when I left the dealership. Loaner vehicle provided for my convenience as I live in another county. Thank you Gary Yeomans Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Gary Yeomans Ford Frankfort! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great buying experience at Gary Yeomans Frankfort Ford.
Great buying experience at Gary Yeomans Frankfort Ford. They had a rare color combination I was looking for. The sales rep Cody Willoughby was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Courtney, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Gary Yeomans Ford Frankfort
The salesman was really pushy.
The salesman was really pushy. He kinda told me what that I was going to buy that vehicle. The finance person was smart and pushy also
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melissa, we're glad to hear our staff took such great care of you! Here at Gary Yeomans Ford Frankfort we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Easiest deal I?
Easiest deal I?ve ever had very helpful people willing to work with the customer I was in and out in 1 hour they give me top dollar for my trade
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback about Gary Yeomans Ford Frankfort! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!