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Gary Yeomans Ford Frankfort

(269 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (888) 737-7675 (888) 737-7675
Used (888) 334-7896 (888) 334-7896
Service (866) 917-8823 (866) 917-8823

Reviews

(269 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Yeomans Ford Frankfort from DealerRater.

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I had the best experience at this dealership.

I had the best experience at this dealership. Sean Sensening was who helped me and he was so nice and so easy to talk to. Everyone at this dealership is super nice. I even saw one of my childhood friends Levi Young working there! Both Sean and Levi helped me out and I would definitely tell others to go here. All in all my experience was great and I am so happy with my 2017 Chevy Cruze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Raygan, we are pleased to hear of your experience with us here at Frankfort Lincoln. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Best dealership ever.

Best dealership ever. Went above and beyond, no hassles, got everything we asked for and more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Great service kept me informed the entire time.

Great service kept me informed the entire time. Even offered to deliver my vehicle to my apartment. Mark was a great service advisor made the whole situation super easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Tammy, thank you so much for your feedback about Gary Yeomans Ford Frankfort! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

When I showed recall work on my phone app and asked when

When I showed recall work on my phone app and asked when I could bring my Bronco in, I was told, ? At my convenience.? That was very nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Leisa, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Frankfort and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Service manager Vitaliy Voznyuk was great to work with.

Service manager Vitaliy Voznyuk was great to work with. The service advisor explained the repairs so I could understand. As repairs were completed and even fixed a door latch that was under recall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Mike, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Gary Yeomans Ford Frankfort for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

I had a great experience buying my Mustang at Gary

I had a great experience buying my Mustang at Gary Yeomans Ford in Frankfort, Kentucky. Chris was my sales person, and he was very professional, polite, and knowledgeable. No hassle, just a smooth transaction from start to finish. I appreciate Chris and his professionalism. If you are looking to buy a new car, I would highly suggest that you try Gary Yeomans Ford in Frankfort. I am highly satisfied with the whole experience, and I would highly recommend you visit Gary Yeomans Ford in Frankfort.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jack, we're glad to hear our staff took such great care of you! Here at Gary Yeomans Ford Frankfort we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

A painless experience, I really appreciated the good

A painless experience, I really appreciated the good service from Chris and the other service professionals at Gary Yoeman Ford Frankfort, KY. I would definitely recommend them highly if you?re in the market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Byron, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Frankfort and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

I bought a red 2010 Ford Escape from Gary Yeomans Ford

I bought a red 2010 Ford Escape from Gary Yeomans Ford Frankfort. It had been serviced by their service department before purchase. After driving the Escape for about a week i took it to my garage for an oil leak repair and they alerted me to the fact the left axle was leaking and it had been previously repaired at Gary Yeomans and I needed to return there. I did call there and the General manager Will Clark arranged an appointment at the service department for me to have the problem fixed. The parts were unavailable that day but they had an extremely nice young man, Tyler drive me 40 miles to my home and delivered my repaired vehicle back to me the next day. All for no charge. I could not believe it. I've never been treated like that by a car dealership. Tyler was so kind driving me home. He had the nicest manners and was polite and such a safe driver. I was really impressed by him. I would definitely go back and do business again at Gary Yeomans despite the drive. Thanks to all there that helped me. Dee Kennedy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Deidre, thank you so much for your feedback about Gary Yeomans Ford Frankfort! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

Above and beyond sales and service.

Above and beyond sales and service. Great buying, and owning experience. Definitely a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your kind words about your experience here at Gary Yeomans Ford Frankfort. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Dealer response

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great Customer Service, friendly staff and comfortable

Great Customer Service, friendly staff and comfortable waiting room. Free internet with free snacks and drinks. Great selection of new and used vehicles. Good prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback about Gary Yeomans Ford Frankfort! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!