Cincinnati Cadillac

I showed interest in the online listing and Brandon immediately reached out to schedule a test-drive. Three days later I drove off the lot with a new ride! Brandon was professional and great to work with throughout. I have already recommended the dealership and Brandon to friends who are thinking about buying a new car.

Brandon is wonderful! Very helpful and knowledgable. I recommend you contact him for your next purchase. Buying a car was made so easy and no pressure! Willing to go out of his way to make his customers happy! Thanks Brandon!

I drove from Louisville to purchase a used car advertised online. I had called earlier in the week and spoke to Brandon Ozier. He encouraged my visit. I drove up on the holiday. Brandon met with me and my family immediately. We test drove the car and made an immediate decision to buy. Brandon made this transaction very easy. He is very knowledgeable and very professional! I was very impressed with this young man. He is truly an asset to this dealership. Finance Manager, Greg Hunter made the final closing of the sale very easy as well. I will refer others to Thomson-McConnell Cadillac and to Brandon Ozier! This was a very good experience--great customer service!

We recently purchased a car from Thomson MacConnell and Brandon Ozier was our excellent sales professional. From start to finish Brandon was friendly, responsive, and completely honest and helped us to purchase an excellent Cadillac. I'd recommend Brandon to anyone looking for a vehicle sales professional with a focus on the customer's needs and preferences without a high pressure personality. Brandon's focus on our satisfaction was complete even to the point of washing our car himself before we picked it up. Such dedication! We look forward to continuing our business with Thomson MacConnell, and on our next occasion to purchase a car, Brandon has earned my business.

Car buying made easy... Did all my research online and knew exactly what I wanted. Emailed in on specific vehicle and was responded to within minutes from Tonya and Jim. I am extremely happy with my new Cadillac..

Never returned any of my calls, glad I didn't purchase!

Thomson Macconnell are excellent in meeting their customers needsl, from supplying a curiosity vehicle to delivering your vehicle after serving. Bruce always provide me with a wonderful stress free experience when servicing my vehicle. Thomson Macconnell are experts in building life long relationships

We were in the market for a used car, low miles and reliable. We had heard about Thomson Macconnell's reputation over the years but had never purchased a vehicle with them. Kyle and jerry made the experience great. They let us take the car home for the weekend and drive it after we said we liked it. Then when we brought in our trade the gave us significantly more than the other two dealers in town we had talked to prior to coming in to Thomson Macconnell. We had the pleasure of working with third generation owner CJ Macconnell and Scott. There is a level of customer service that comes from a family business that has been around as long as they have. It seems to be something that CJ and Scott were raised and had exemplified to them throughout their lives and now they recreate that same culture with a tenured sales team of folks that have been there for decades. They do exactly what they say they will and we had complete confidence in the continued customer service we expect. In fact we purchased a 4 year warranty bumper to bumper that has a $0 deductible if the car is brought here for service. I hope that we have no problems whatsoever out of the car but I feel extremely confident if we did they would exceed our expectations in making the situation right. We highly recommend them!!!

Brandon did a great job as my sales person. Had basic trade in agreement done via e-mail just showed up and filled out paperwork and drove it home. Car was detailed and ready to go as he described, very clean vehicle. I've probably bought 15-20 cars the last 20 years and this was the best experience I've ever had buying a car.

MY EXPERIENCE WAS ABSOLUTELY AMAZING, I DROVE MY SUV HOME. EVERYONE WAS SO NICE ESPECIALLY MR. CALVIN VEASLEY. HE WORKED HIS HAND AND GOT ME THAT SUV. I THANK GOD FOR HIM THAT HE HAVE A PROSPEROUS 2016.