Jim Shorkey Mazda

I contacted this particular dealership for 2 weeks for a specific Mazda MX-5,Grand Touring. I was very interested in to it. Unfortunately I got from no one any response back! I tried it a few times again, even with details information, but no response at all.After a week back I heard something back, to send me pictures, particularly from different areas, angles from the car and of course no response! I bought my new Mazda MX-5 Grand Touring today! I drove the same fare distance away 247 miles away in Wilmington and I am very happy! But here the little difference in great customer follows up again, in email and texting, every day so I came from my home 247 miles and to get this car! Is would be the same distance to Gainesville driving but with the lack of interest, no communication at all I am glad I didn’t waste no more time on it!

Amos so professional in helping my granddaughter first time buying car experience ! Explained every thing from top to bottom on how all functions work. Any question she ask he answered. She was so excited buying her SUV 2024 CRX 5 im so glad we worked with Jim Shorkey Mazda ln Gainsville Ga. Everyone was so nice even the finance manager made us feel so comfortable. Thanks agian Amos all the best to you. Nancy Cowgill & Kyndal

Raine was excellent!! Thank you for treating us like family!! Highly recommend this dealership!! Thank you, Raine

Wasn't sure exactly what kind of car I wanted when I was looking. I thought I would check out the new Mazda SUVs I see all over the road. My salesman was able to get me into a cx30, and I love it! The whole process was easier than I thought. I'll definitely be a returning customer for a new car or for service.

Tristan was wonderful. Very quick and easy process no hassle. I would highly recommend his services. Very good young man Very respectful & professional

Great experience 5 stars all around they have some of the best prices in the market.

Jim Shorkey Mazda in Gainesville Georgia is a top rate Dealership.The Staff are genuine.Very helpful and pleasant.Faith was very nice and very professional and found ways to cut a deal,that I could afford.Even during the paperwork process,She stayed right with me,and talked with me,just like a Family member, that knew me for years.The members of the Staff came and introduced theirselves,and made me feel very welcome.I highly recommend this dealership.

I love my car, however the day of purchase was long and drawn out, in other words it was brutal, it took half of the day and the deal was negotiated over the phone (I was paying cash)I had traveled to purchase the car. Also after returning home after a few days I noticed a oil leak in my drive way so I checked the oil in my new NEW car and it was out of oil, I later learned that it had been damaged in transport and the oil pan was repaired, however not properly and this info was never disclosed to me! Sales guy Guillermo was very nice. Carfax did not show the oil pan repair.

I had communicated with this dealer through the internet and phone trying to locate a CX50 with the preferred exterior and interior color. Being hard to locate and under a time constraint to replace my Jeep, I decided on a CX5 that was in stock, a top of the line Signature. I asked them to hold the down payment check until funds cleared on the sale of my Jeep. While they agreed, this was apparently not communicated to finance as my check was cashed the date after delivery. It all worked out but I had to rush to assure the funds were available. Upon delivery and returning home, I found that the CX5 was not sufficiently detailed with shipping film adhesive on the top which I needed to polish off. I was also disappointed that there was no cargo mat nor all weather floor mats included with a top of the line model purchase. All in all, the experience with this dealer was average at best. Not planning to return there for service.