Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
Bought a used car (Subaru Outback XT) I'd been shopping for nation wide for 3 months...the listed the car for $2,000 below bluebook when most are asking $2,000 above! The car was as good as presented, or better. They took the time to really clean the car up and make sure it was ready to drive. Would most definitely buy from them again...
Our product specialist, Ron Pattison, was extremely helpful, knowledgeable and personable. He assisted us in reaching a very favorable arrangement to trade in two cars for a CX-5, which we love. The manager and rest of the staff at the dealership were friendly and went out of their way to help us. This is our second time purchasing from this dealership, and we were very satisfied with the overall experience both times. We have already recommended this Brown's to friends and will do so again in the future. Thank you!
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 5, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
We've been looking for a Suburban with specific options and color combination. David Harrison never gave up the search until he found the perfect one! All of our boxes were checked and it's beautiful. On top of finding our perfect Suburban, we got an outstanding trade allowance for our Tahoe. We couldn't be happier.
I stopped by Fitzgerald on the way home bfrom looking at two other dealerships. As soon as I walked in the door I was greeted warmly by Jason Seville. Over the next week I came back three more times, and Jason could not have been more helpful. He reached out both via email and text to help me understand the options. He even stayed two hours past his work day to meet, talk with and take a test drive with my son, who loves cars and had a great time. I found the car I wanted at the price I thought was fair. Great job Jason, and Mario and Jamie as well, who made me feel glad to be there.
No haggling, no tricks. This was an easy, dare I say pleasant, car-buying experience. David answered my questions, did not pressure me, and found the car I wanted. I recommend David Harrison and Fitzgerald Auto Mall in Frederick.
Great experience working with the Herb Gordon team. This is my second time leasing with them, they provided me with awesome customer service! Professional and friendly staff.
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