AutoFair Toyota

Wayne Michealsen helped us purchase a Rav4 Prime 'remotely', as we live 500 miles from Tewksbury and could only find the particular model/color in MA. the process went very smoothly. No pressure sales tactics at all. No unexpected costs. Cassandra Peters took care of the financials/paperwork without issues or delays. Very satisfied w/ our Ira Toyota experience.

This was my first time ever buying myself a car and the support and help I got from Melvin was extremely good. The customer service was outstanding and If I had a friend looking for a car I would point him to Melvin!!

Excellent customer service friendly courteous they go above and beyond to fit all your budget needs highly recommend look for Jean Correa when you visit Ira of Tewksbury 👍🏼

purchased from Ira Toyota of Tewksbury about a few break in questions on the vehicle and knew nothing about it. So my wife hopped in the car and drove away and learned what she needed to learn from YouTube. And then ordered the car starter for the Corolla for the price of $700 I canceled it The day I was picking up the car as I found out That I could have it installed by the same company in Wilmington massFor half the price Classic Soft Trim and they did a great job and also gave me a military discount. I let Ira Toyota of Tewksbury know that they were double charging me for the car starter seeing us it was the fifth car that I have purchased from them they may have gave it to me at the same price or just throw it in for nothing for being a good customer. Well I hope this helps people out it will be the last vehicle I purchased from Ira Toyota of purchased from Ira Toyota of Tewksbury

Chantal was wonderful to work with- listened, extremely responsive and got everything across the finish line when we ran into issues. I’d highly recommend working with her for an online purchase.

We found a car we liked online and came in to see it and everyone we talked with was really nice and helpful. The whole process took a bit longer than we were hoping for, but the dealer was very flexible with us taking the car to get looked at to make sure that we were comfortable with the purchase. They also went above and beyond to detail car, have it inspected and registered and get us driving off a night sooner than what might have been more convenient for them. We appreciate all there staff for working with us, specifically Ryan, Derrick, and Wayne. There was a bit of a wait to discuss financing and get deal signed, not sure if it was due to limited staff for this one day, or if it’s always like that, but while we waited we had a nice conversation with another salesman who helped educate us on the process and what we should do when our other vehicles’ lease expires. Again, just a great experience and happy with the price we got on the vehicle. Thanks!

They refuse to fix something for me that should be covered under the warranty. They will do all they can to get more money from the customer. I reached out to the GM who tried to blame the broken part on a different company who wasnt even involved. They say according to the warranty brochure, my part is not covered. When I look in the brochure it doesnt say that at all, so I asked for clarification and the GM is no longer answering my emails. Dont waste your money and time with the extended warranty at this place.

Little problem with my Venza.Cody in service is helping me out. As usual goes above and beyond to make sure I am taken care of. Thank you so much Michael Zanoli

Thank you for all that you did in keeping me updated with the progress of repairing my car 🚗 David and Jason directed me in making a decision on my car.

Good service. Pleasant attendant I always bring my car in for service and never have any complaints plus I have bought about 3 cars at this dealership. They have good customer service.