Reviews
Great communication and follow up Understood my situation and provided details to what to expect
Great communication and follow up Understood my situation and provided details to what to expect
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome great service Great place to do business I will always come to Canton Ford for all my needs
Awesome great service Great place to do business I will always come to Canton Ford for all my needs
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome great service Great place to do business I will always come to Canton Ford for all my needs
Awesome great service Great place to do business I will always come to Canton Ford for all my needs
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From the time I contacted the dealership, they were professional as well as friendly. I told salesman, Mike Hale what u was looking for and within a few minutes, he sent me a picture and the deal they could offer.
From the time I contacted the dealership, they were professional as well as friendly. I told salesman, Mike Hale what u was looking for and within a few minutes, he sent me a picture and the deal they could offer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They were On time no issues, I was very pleased with work done. Will return soon.
They were On time no issues, I was very pleased with work done. Will return soon.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent sales and service team I can alway get my trucks in quickly when they need serviced.
Excellent sales and service team I can alway get my trucks in quickly when they need serviced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, fast, friendly, they always get me in when we need our trucks serviced.
Excellent service, fast, friendly, they always get me in when we need our trucks serviced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with the dealership is great. I have excellent service and great personal connections with the service staff. They are always highly recommended.
My experience with the dealership is great. I have excellent service and great personal connections with the service staff. They are always highly recommended.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Would be better if I would have gotten points for the purchase of my new vehicle. And aren't you supposed to get points for maintenance. My points balance is still 0. My daughter bought a new truck less than a month before me and has not paid for an oil change just using her points. My daughter-in-law bought a new bronco sport just after I did and she got her Ford points. This Bronco Sport is my first ever brand new car and I got screwed. I will not recommend your sales team ever. Your sales manager even lied to me the day of my oil change and said he added the points and big surprise No Points. Your service department is good I just wish with an oil change they would check other fluids and clean the windshield. Talk about ruining my first and probably only time ever new car buying experience.
Would be better if I would have gotten points for the purchase of my new vehicle. And aren't you supposed to get points for maintenance. My points balance is still 0. My daughter bought a new truck less than a month before me and has not paid for an oil change just using her points. My daughter-in-law bought a new bronco sport just after I did and she got her Ford points. This Bronco Sport is my first ever brand new car and I got screwed. I will not recommend your sales team ever. Your sales manager even lied to me the day of my oil change and said he added the points and big surprise No Points. Your service department is good I just wish with an oil change they would check other fluids and clean the windshield. Talk about ruining my first and probably only time ever new car buying experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I’m very sorry — this shouldn’t have happened. Please send your full name, VIN or purchase date, and the oil-change date. I’ll escalate your points immediately, review the service visit, and follow up within 48 hours. As a gesture, I can arrange a complimentary car wash. Call me at 903-567-4144 or email me @ john.bragg@cantonford.com. Thank you, John Bragg General Manager Canton Ford
Really was great help in answering my questions on the truck, he sold me on it real quick
Really was great help in answering my questions on the truck, he sold me on it real quick
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the business!