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Sandia Toyota

(1,580 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00pm–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 355-6711 (505) 355-6711
Used (505) 355-6824 (505) 355-6824
Service (505) 355-6672 (505) 355-6672

Reviews

(1,580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sandia Toyota from DealerRater.

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Will never buy a vehicle for myself or my family anywhere

Will never buy a vehicle for myself or my family anywhere else. Best experience from start to finish you'll find.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant experience i was able to find what I needed.

Pleasant experience i was able to find what I needed. The wait was short and I was very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No pressure sales.

No pressure sales. They listened to what I wanted and didn’t try to talk me into something else. The financing was also easy no pressure and stayed within the parameters I set. Very happy with my purchase and terms!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We pre-ordered our Grand Highlander with Sandi Toyota and

We pre-ordered our Grand Highlander with Sandi Toyota and had an excellent experience from start to finish. They kept in constant contact with clear updates on timing and next steps, which made the wait easy. On delivery day, the paperwork was fast, the vehicle was ready, and the final price and terms were exactly the same as we’d agreed to when we placed the order. No games, no hidden fees, just a smooth, professional transaction. This is how car buying should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Mel was awesome, kind, passionate about what he was

Mel was awesome, kind, passionate about what he was selling and very considerate of our time. He made our purchase super easy and we were able to buy my son's car the same day and drive it home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

Very easy, no drama or upselling and left with my vehicle

Very easy, no drama or upselling and left with my vehicle in record time. Most of the information I was able to supply over the phone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! Thank you again, and have a fantastic day!

TORRANCE BURDEX COULD NOT HAVE BEEN NICER OR MORE

TORRANCE BURDEX COULD NOT HAVE BEEN NICER OR MORE HELPFUL! The rest of the dealership——I WILL TELL EVERYONE TO GO ELSEWHERE! The finance guy-RODNEY GUTIERREZ COULD NOT HAVE BEEN RUDER—DID EVERYTHING POSSIBLE TO SABOTAGE A $55.000.00 CASH SALE—-, PRACTICES DISCRIMINATION AGAINST WOMEN AS WELL AS SENIOR CITIZENS! Michael Pierluissi, general sales manager—DO NOT RETURN CALLS after repeated calls and voice messages. When I picked up my car yesterday—-Torrance’s day off— my iPHONE WAS LOADED INTO THE SYSTEM. PERIOD! No instruction for using phone, how to use car play, not even how to open the gasoline door to put gas into the car or how to open the hood! When I need service—I WILL DRIVE OVER 120 miles round trip to Santa Fe before I ever return to Sandia Toyota! YES THE GENERAL SALES MANAGER WAS AWARE OF WHAT WAS OCCURRING AND THAT I SHOULD HAVE GOTTEN MY CAR TWO WEEKS AGO EXCEPT FOR THE HORRENDOUS PETTINESS OF RODNEY GUTIERREZ all because I told two people before him as well as him that I was NOT AT ALL INTERESTED IN HIS EXTRA PACKAGES and signed my name after writing NO THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I do apologize on behalf of the people who did not give you the great service that is expected from our staff. Could you please call me here at the store so that I can get a better understanding with all that went on. I do appreciate your business and would love to have a chance to make things right with you. Thank you. Mark Holmes - General Manager Sandia Toyota | mholmes@Group1Auto.com | (505) 332-6509

Your service sucks.

Your service sucks. The advisor is rude & wait is way for service is too long

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I apologize for your experience. I would like to get additional information from you to address your concern. Please feel free to contact me at your earliest convivence. Thank You Anthony West - Parts and Service Director Sandia Toyota | 505-332-6507 | awest@Group1Auto.com

Top notch!

Top notch! My last dealership experience involved them calling me and pressuring me give them good marks, even bribing me with free gas. Much classier at Sandia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The dealer Mr Gabe is very accommodating and has a extend

The dealer Mr Gabe is very accommodating and has a extend his excellent service to us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!