Reviews
Exceptional Customer Service
Had a wonderful experience with Maria. Although new, she was spot on with everything that needed to be done. She is top notch. Superb customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yes, while Maria is new - she has jumped into the auto sales business with both feet! Thanks for giving her this good review and enjoy your new wheels!
Had a excellent experience with Camille, she helped us...
Had a excellent experience with Camille, she helped us look for our right car and it was an amazing experience and what she did at the end blessing our car was really nice of her
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! Happy trails!
Truly exceptional customer service is what sets this...
Truly exceptional customer service is what sets this dealership apart from others. I was very fortunate to work with Camille who made all the difference.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
FCA makes the cars, Baker makes the deals, and Camille makes the difference! We are happy that you are happy!
Camille was very attentive to me during my first time...
Camille was very attentive to me during my first time buying a car. She helped me pick out a car that was in my budget and fit all my needs. Although it wasn’t what I originally went in wanting, I’m quite happy so far with what I got.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's all about listening to our customers and discovering alternatives when "Plan A" falls short. Ultimately, we of course want our clients to be happy no matter what. With Camille's help, it looks like we were able to do just that! Thank you for this nice review!
Camille was very helpful & easy to work with. We would...
Camille was very helpful & easy to work with. We would definitely recommend her. I loved that at the end of the sale she asked if it was ok to bless our car and pick a key chain from her keychain tree. that personal touch really was a great ending to a long day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Karen! It's the little personal touches that keep customers like you coming back. We appreciate that you noticed and look forward to seeing you again down the road....
Camille and Anthony were extremely helpful and...
Camille and Anthony were extremely helpful and knowledgeable in helping us get into our 2020 Jeep Gladiator. They worked with us to get the best deal and made the process very simple. We highly recommend Baker Jeep. As a bonus, Camille was wonderful in keeping our 8 year old daughter entertained throughout the buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Gladiator is one of the most exciting vehicles ever made - it will give you many miles of happy service! Thanks for the review and nice words. Camille is one of a kind and deserves the high praise. Just think of all the great memories your daughter will have from her trips in this Jeep!
I would give them a 0 star if this system allowed me to....
I would give them a 0 star if this system allowed me to. Besides never having loaner cars, my problems with my jeep started when I got my jeep back after their mechanics did an air bag recall and oil change. Then after their error I go back and get charged their last $150+ diagnostic fee and their service rep Tracy Lambert ried to rip me off and sell me over $3000 made up issues with my jeep that I had a third party mechanic double check and confirm that I didn’t need. I don’t recommend Baker Jeep!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi "Johnnysacks1977", your experience is unfortunate, but not typical. We do have a generous supply of loaner cars - but they are normally reserved for customers who bring in their vehicles for overnight warranty work. They are usually scheduled with appointments in advance. We would have to have an infinite fleet of loaners on hand if we just gave them out for folks who show up and demand them. Baker has been serving the community since 1967 whose doors would have been closed years ago if we operated in a manner as you describe. Since you choose to remain anonymous, there is no way I can really verify any of your issues or respond to your character assassination of our valued staff member, Tracy Lambert. If she made a recommendation it was solely to keep your vehicle safe and maintained. Unless your third party mechanic is a factory trained and certified FCA technician, his opinion is irrelevant. You are invited to call 609.921.2222 to discuss this in detail. Maybe it's all just some kind of misunderstanding?
Bobby was GREAT!! Staff was professional, courteous, and...
Bobby was GREAT!! Staff was professional, courteous, and patient. I give them a 2 THUMBS UP rating and would HIGHLY recommend anyone looking for a Jeep to visit BAKER!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Pedro, you and Ivonne were wonderful customers! Enjoy your Wrangler -- for many years to come!!
Had a great experience with Baker Chrysler Jeep Dodge...
Had a great experience with Baker Chrysler Jeep Dodge Ram, they made the car buying process easy and painless. I would definitely recommend this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We all appreciate the high praise, Noah! We're happy that you had a great experience!
Great Experience
Camille is a great person, not just a great saleswoman, and she helped us out so much in purchasing a dream car of mine: the Jeep Grand Cherokee. We really felt she had our best interests at heart and made our overall experience super pleasant, fun and easy. Even though we had to wait a little longer due to technical difficulties, she made the best of the situation by helping us pass the time with great conversation and hospitality. I would definitely recommend her and Baker Chrysler Jeep Dodge Ram to all family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mitchell! Thanks!!! There is nothing like a dream come true experience - and Camille is like the Fairy Godmother! From the entire Baker team - we appreciate this glowing review!