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Lexus of Santa Barbara

(613 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (805) 979-9014 (805) 979-9014
Used (805) 979-7281 (805) 979-7281
Service (805) 979-7909 (805) 979-7909

Reviews

(613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Goes out of the way to ensure a successful service

Goes out of the way to ensure a successful service appointment. Martin and Nicole have been great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent and courteous service and follow up.

Excellent and courteous service and follow up. I was happy that this dealer was able to find the vehicle I wanted, which was not available in my home state of Idaho.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I will tell you what I don't like.

I will tell you what I don't like. They hound you with text messages and surveys. This is the fourth one in two days. Enough already.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very clean very modern love the friendly customer service

Very clean very modern love the friendly customer service especially from Chris Williams. Always great always friendly and professional. Thanks for the ride home!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Christopher Williams is the reason I drive from Camarillo

Christopher Williams is the reason I drive from Camarillo for service. He listens and takes care of my car needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service dept was good.

Service dept was good. Completed all work to my satisfsction. Komi did an excellent job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always excellent, explains what’s needed, communicates

Always excellent, explains what’s needed, communicates well, I trust my car will be serve me well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is exceptional!

Service is exceptional! I always like working with Chris Williams. He is very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The employees are knowledgeable, professional and nice.

The employees are knowledgeable, professional and nice. I felt like my concerns were taken seriously. The service was also timely and I'm pleased with the results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service manager and Martin were so professional, warm and

Service manager and Martin were so professional, warm and helpful. I hate surveys like this. I'm happy to be hired as an auditor or shopper. Requiring a certain amount of words on my time doing work you should be paying someone to do makes this my last free survey for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.