Reviews
Nick communicates all updates and proactively seeks all
Nick communicates all updates and proactively seeks all service options. He explains what is going on and what to look for and expect in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian, Nick sounds like the ultimate guide on your service adventure! With updates and options at every turn, you can explore the road ahead with confidence. Feel free to let us know if you need anything else!
Angel was extremely helpful and kept me posted on
Angel was extremely helpful and kept me posted on everything going on with the car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear Angel brewed up the perfect service experience, Mike! Next time you visit, check out our coffee and beverage bar while Angel keeps your car in tip-top shape. It's smooth sips and smooth service, all in one stop!
Staff was great as always.
Staff was great as always. Tommy the service coordinator did an outstanding job. That’s why I always comeback to norm reeves Honda when my vehicle needs servicing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tommy is clearly the gardener of great service! Nurturing every visit with care and attention, it’s no wonder your loyalty blooms with us again and again. We appreciate you so much. Thank you!
The basic oil change cost nearly $200 due to some extra
The basic oil change cost nearly $200 due to some extra repairs that weren't really needed. Service advisor didn’t offer any help with cost.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, we're sorry your recent service visit didn't meet your expectations. The satisfaction of our customers matters, and we're here if you'd like to discuss your visit in more detail. We'd be happy to clear up any concerns regarding our service recommendations or the associated costs. Please reach out to Richard Meneely, Fixed Operations Manager, at richard.meneely@normreeves.com. Thank you.
Timothy was a pleasure to work with.
Timothy was a pleasure to work with. Friendly, helpful, and overall a great experience with purchasing a new car. Would recommend this dealership and will definitely keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats, Steffan! Timothy was your guide on a smooth journey to your new car. We’re thrilled your adventure with us was friendly, helpful, and seamless. We can’t wait to see you back for the next leg of your car-buying expedition!
Excellent work Great job Excellent personality My
Excellent work Great job Excellent personality My experwas a excellent and very happy with car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review deserves a round of applause! Emmanuel, Kevin, and the team love making every car-buying experience feel like a star-studded premiere. We’re so glad you left feeling happy and ready for your next scene on the road!
Fantastic team here at Reeves.
Fantastic team here at Reeves. What started as a service request quickly evolved into a trade-in/purchase offer, concluded with the latter and a happy customer. While my wife and I had been considering purchasing for a while, it was really their team’s quick communication and fine-tuned, pre-owned recommendation after service drop off that sold us (they texted me a pre-owned recommendation only a few min after dropoff). We had no concrete plans the day before to actually make a purchase the next day. I worked mainly with Eric (service), Hassan (salesman), Bryan, and Angelika (spelling?), and they were each fantastic and worked with me professionally on both the static and negotiating levels. We also had a fun, recurring conversation with the gentleman at the front about jaw harps while we were camped out waiting for our paperwork to pass through the line. Point: Reeves’ qualities swung like a pendulum—from seasoned professionalism on one end to a deep sense of family and trust on the other. Good combo. Thanks for the beautiful Kia Forte. We’ll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jesse, what a ride! Starting with a simple service request and ending with a new Kia Forte! From quick texts to detailed chats, sounds like our team kept things fun and full of twists and turns. We’re thrilled the journey ended with you driving away smiling.
They all worked hard as a TEAM to assure that we received
They all worked hard as a TEAM to assure that we received professional service and the car we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Woohoo, your review feels like a confetti moment for the whole team. Thanks for celebrating their hard work with us!
I was very pleased with the dealership.
I was very pleased with the dealership. They were very thorough about what additional services I needed. The were able to service my car in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara, it sounds like every piece clicked into place: thorough checks, timely service, and a smooth experience. That’s a picture-perfect service puzzle solved! Thank you!
Nicholas Bulleaud was so helpful and kind.
Nicholas Bulleaud was so helpful and kind. Exceptional service, quick turnaround and honest pricing. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Penny, thank you for the kind words about Nicholas! Quick service and fair pricing are exactly what we aim for, so it’s great to know we delivered. Next time you’re in, feel free to check out our parts and gear boutique. It’s a fun spot to explore accessories that can make your ride even more “you.”