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Norm Reeves Honda Superstore North Richland Hills

(5,327 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (817) 945-9632 (817) 945-9632
Used (817) 945-9633 (817) 945-9633
Service (817) 945-9635 (817) 945-9635

Reviews

(5,327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore North Richland Hills from DealerRater.

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Anytime I visit no matter the issue i always leave happy

Anytime I visit no matter the issue i always leave happy with all questions answered!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Leaving with all questions answered and a smile? That’s the kind of quest we love helping our customers complete! Thank you so much for letting us be your guide, and if you think of anything else we can do for you, just let us know.

I have use this dealership for long time to take care of

I have use this dealership for long time to take care of my vehicle!! Good people for sure .

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you’ve been part of our Honda family for so long! Good people, great care, and trusted service are what we aim for every day. Thanks for letting us be your go-to Honda destination, and remember, we're always here for you.

Mike Wright is always polite, helpful and gives the

Mike Wright is always polite, helpful and gives the customer all his attention. He's an asset to Honda. I recommend him highly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Mike sounds like the knight of the Honda realm! Polite, attentive, and always giving his best, he clearly treated your visit like a royal affair. We’re so glad he made your experience exceptional!

The staff and mechanics are always fast and efficient.

The staff and mechanics are always fast and efficient. The staff person was very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nothing like a pit crew that’s fast, efficient, and polite! Cathy, it sounds like we got your checkered flag today! Thanks for the kind words and for letting us keep your ride in top form.

Very nice place to get a new or used car and sealed

Very nice place to get a new or used car and sealed person are awesome

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

From new cars to used treasures, we’re glad our team made your experience feel smooth and fun, Miguel! We always aim to impress and are so happy we succeeded in your case. If you know anyone else looking for their next vehicle in North Richland Hills, please consider recommending us.

Our experience was a no-hassle, easy process.

Our experience was a no-hassle, easy process. Curtis was great. Would recommend this dealership to anyone in the market for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your car-buying voyage was made easy by Curtis at the helm! We’re glad the waters were calm and your experience was seamless. Anchors aweigh for happy customers!

Service advisor Tommy, his service is excellent his

Service advisor Tommy, his service is excellent his service great Keep it other like that

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

When service heroes like Tommy are on duty, excellence is guaranteed! We’re so glad your visit felt effortless and well cared for. Thank you so much, and please come back anytime.

Everyone was amazing and extremely helpful!

Everyone was amazing and extremely helpful! Made the car buying experience as easy as it could be.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Macon, John, Ann, and the team clearly saved the day for you! Their expertise and care made your experience heroic. Thanks for letting us celebrate these caped crusaders of car buying!

My initial visit did not go as planned but the store

My initial visit did not go as planned but the store reached out to remedy issues

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sometimes the first scene doesn’t go as planned, but we’re glad we could roll out the sequel smoothly! Thanks for giving us the chance to turn things around and make the experience right, Dan. We’re pleased we could help remedy things and make your experience better.

Nick communicates all updates and proactively seeks all

Nick communicates all updates and proactively seeks all service options. He explains what is going on and what to look for and expect in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brian, Nick sounds like the ultimate guide on your service adventure! With updates and options at every turn, you can explore the road ahead with confidence. Feel free to let us know if you need anything else!