Caposio Buick GMC

Sales are ok. HIGHLY DO NOT RECOMMEND SERVICE DEPARTMENT. Made appointment for 11:00. Arrived at 10:30 for service on Sierra EV (tire rotation). 2 hours in, I text service writer and he says “10-15 mins, almost done”. An hour later I go to desk. Can’t find Paperwork and coincidentally guy comes out of back saying that he “just needs to add oil change and parts” (ON AN EV). Woman comes out asking about oil change. I finally process out and have no idea if tire rotation was even done! Service writer comes out who I never saw in 3 hours and asks if everything is ok. Total disregard and disrespect for my time, unorganized, inept. I have no idea if work was even done. I will never go there again. I have two GMCs.

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Oct 9,2024. I visited your dealership with the intention of purchasing a vehicle for my brother, and everything was proceeding smoothly until a desk manager named Tony intervened. Tony's behavior was extremely unprofessional, rude, and, most disturbingly, racist. His aggravated demeanor and unacceptable comments caused significant distress and ultimately led me to break off the deal. It is disheartening to encounter such conduct, especially in a professional setting where customers expect respect and courtesy. I hope you will address this matter with the seriousness it deserves. I believe that no customer should have to endure the kind of treatment I experienced. I look forward to your prompt response and resolution to ensure this does not happen to anyone else in the future.

Dorian and crew are amazing!!!! Made a very difficult life challenge of events easier to manage with their exemplary customer service and compassion.

Easy! That was my experience at Caposio Buick GMC. My sales guy Josh did an excellent job finding the Truck I was looking for and was very knowledgeable. Nathan sales manager was very helpful as well. I love my 2024 GMC Sierra 1500.

Mediocre service, I was spoken to like a child. I waited four hours for my service to be completed.

Service was very professional and kept me formed. Also Cassie did a great job with her courtesy and respect.

Service was efficient and effective. They we polity and communicated clearly what they needed to do and I was satisfied with the result :)

Very friendly and easy to work with. The staff was easy to communicate with and answered all questions.

Service and attitudes of all the employees encountered just don't get any better. I would not hesitate to refer my friends or relatives to Caposio Buick GMC.