Clark Hyundai

To put it plainly, purchasing a used vehicle from Clark Hyundai has become one of the biggest regrets I have had in recent memory. In mid-December 2025, I scheduled an appointment to look at a used Toyota they had listed in inventory. I arrived for my appointment, test drove the vehicle, and raised a few concerns that could have impacted my decision to purchase. When we returned to the dealership, I was then informed that the vehicle I had just test driven had already been sold and was only awaiting pickup. That was the first major red flag. How does a customer schedule an appointment earlier in the week, arrive to test drive a vehicle, and only afterward find out that the vehicle was no longer available? That showed a serious lack of communication and organization between sales and management. The salesperson then presented me with another option: a used 2013 Hyundai Tucson. I was told the vehicle had an “impeccably clean” inspection and service record. Based on that representation, I decided to move forward. I traded in my vehicle, put an additional $1,200 down, and left believing I had purchased a reliable vehicle from a reputable dealership. Unfortunately, that confidence did not last long. Approximately two months after purchasing the vehicle, and less than 3,000 miles later, I started the vehicle and was met with a check engine light. The code was P2006 for the intake manifold. I contacted the dealership hoping that, given how recently I had purchased the vehicle, there might be some assistance or at least a meaningful conversation about repair costs. Instead, I received little to no communication and was left with a $500 repair bill. At that point, I accepted the situation, although I was already disappointed. I assumed the issue had been properly addressed and that I would not have to deal with it again. That assumption was wrong. In early May, while driving, I noticed the vehicle’s RPMs climbing while the speed remained stagnant. I pulled over, turned the vehicle off, and restarted it. The check engine light came on again. I returned home, used my OBD scanner, and once again received the same P2006 code. At that point, I called the dealership and explained that the same issue had returned after I had already paid them to repair it. I also explained that I am now back in East Glacier Park for the summer and do not feel comfortable driving the vehicle along Route 2 in its current condition, especially in areas with little to no cell service. I asked for assistance with towing the vehicle back to their facility so it could be diagnosed properly. I was told they would not provide a tow. This is extremely frustrating. The same issue appeared just two months after I purchased the vehicle, I paid $500 to have it addressed, and now the exact same code has returned. From my perspective, the original service did not properly resolve the problem. I have made multiple attempts to contact the dealership, including voicemails for the General Manager, emails, and even LinkedIn messages. Those attempts have gone unanswered. I understand that the vehicle was purchased “as-is,” but hiding behind that does not excuse poor communication, a lack of accountability, or a failure to properly address a recurring issue. I was sold a vehicle that was presented as having a clean inspection and service history, and within months I have had repeated mechanical problems and almost no meaningful support from the dealership. At this point, I am not asking for special treatment. I am asking for basic accountability and a reasonable solution. I expected far better customer care from Clark Hyundai, especially considering how quickly these issues appeared after purchase and how the same issue has now returned after I paid their service department to repair it. This experience has left me extremely disappointed, frustrated, and regretful of my decision to purchase from this dealership.

Drove 200 miles to look at a jeep. When I got there the jeep was dirty and it looked like it had just come in and they put it on the lot. So I get in to test drive and I drive off and it’s all starting to feel good and the it’s starts to chug a little and the engine light comes on. It’s starts chugging some more like the plugs are fouled and it’s only 2 miles down the road. 42k miles on the vehicle. Apparently they didn’t go through and inspect! Wanted to make a quick profit and screw someone over! Bad business! They failed me! I brought my trade on and it was a wasted trip! Would not recommend!

Very attentive to my inquiry. Understood completely my inability to purchase such a magnificent vehicle.

We just bought a new Santa Fe Hyundai and worked with Emma. She was great, very helpful and did a great job helping us buy a new vehicle. Thanks Emma. ... We love the new car.