Twin Falls Chevrolet

George was a great help when buying our used 2013 Ford f-150. Was quick to return text and run paperwork. Finance team was easy to work with. Overall great experience. Thanks Jim and Lori Schouten.

I called the Twin Falls Chevrolet dealership, set an appointment to drop my Chevy 3500 pickup off for service to get the well-known and documented issue of a warning light for low coolant resolved. I arrived with my vehicle and left it with the dealership. The dealership is beautiful, the shop is incredibly nice, and the staff are all super attentive and friendly. I felt that I was in very good hands from the initial call through the drop off of my vehicle, until I asked about possibly checking into a second small issue as well. I was informed that each issue was treated separately, and that there would be an automatic $175 charge for each issue addressed. I told the advisor to just address the single issue at that point. I then realized I hadn't completed the process of dropping off my truck and already spent $175. Cut to the end of the story: I am framing this from my personal perspective, and how I feel: I spent over $1,200 for a single radiator hose replacement (and patch on another). I mean no offense to the dealership, but I personally cannot confirm or deny that the hoses were part of the problem as the warning light is still on. That's right, the low coolant warning light I actually took the truck in for was NOT resolved, and it took more than a week (for me to be without a pickup) to 'not resolve' the issue. Furthermore, I will need to spend more money somewhere else to address the unresolved low coolant light issue, as Twin Falls Chevrolet cannot, will not, or whatever... I am pretty unhappy about the whole ordeal. I am trying, with great difficulty, to keep an open mind regarding this entire process. I do not want to insult the dealership or slander them, that is not my intent. I am more likely trying to simply justify my feelings of 'being taken' by a repair shop. Perhaps my expectations were set too high, perhaps I am wrong in feeling the way I do about this particular visit to the Twin Falls Chevrolet dealership. One of our adult children was flabbergasted when hearing the cost of this repair, barring the fact that the warning light is still on. They have a pickup near the model year of mine, with similar aftermarket additions. They go to a mechanic shop that specializes in diesel repairs. That shop replaced both hoses, clips, clamps, new fluid, and did other work on the radiator as well, all for under $500.00... I gave the dealership 3 stars. One for an excellent and well-maintained facility. One for the service and staff, which all were polite, knowledgeable, and attentive. The last one, honestly, is for having the oblivious brevity to send me an evaluation/review request within days of going through the experience I just did. That takes some Texas sized b***s... I am not completely sure, I just know, for lack of better or more intelligent words, I am feeling kind of ripped off or 'swindled' in some way, and maybe my feelings are misplaced, and I am wrong for feeling this way. Or maybe I'm not wrong...

Jordan is great!! Buying son's first vehicle was so fun and did not feel pressured or on a time clock. If you need a vehicle, go see Jordan at Twin Falls Chevy.

Jake Breault was a great salesperson, he helped us find the perfect truck. He spent a lot of time making sure we were making the right decision.

Had no intention of buying a Chevy. Was set to buy a Toyota tundra limited, but wanted to test drive the 3.0 duramax trail boss LT. I knew that the truck was priced more than the Toyota so didn’t want to waste time sitting down to discuss it but I did anyhow. So between Gustavo Ceron, salesman. Teddy who test drove my trade with me in it, who also delivered the offer , and Amber who worked the finance details I drove away with a wonderful 2025 truck. All in all it was a no hassle pleasant experience. Gustavo toured me through the service department and the maintenance shop all of which were extremely clean and organized. While all the details were being worked out I went outside and hung out , while there visited with another friendly guy named Josh who worked there. I’m impressed with this dealership. Thanks to Gustavo, Amber, Teddy for everything. Great people!

Purchased a car for my daughter on 11/06/2024 and had the pleasure of working with Brian. He was very kind and great to work with. He answered all of our questions and made this experience fun and exciting for our daughter as well. He made the buying process as easy as he possibly could and worked well with my husbands tight schedule. This is the second car we have purchased here and will definitely be back. Amber was awesome to work with on the loan side as well she made it as painless as possible and was so nice and knowledgeable.

George Hilarides was fantastic! He was responsive, and knowledgeable and speedy. I really appreciated the time he took to help me sell my vehicle.

On Saturday Oct 5, 2024 I pulled off Pole Line Rd onto Twin Falls Chevrolet at 11:55 AM for an oil change. I had been using my add on Rostra cruise control during the drive from Buhl. When I pulled onto Pole Line at 12:49 my cruise control, for the first time in 3 years and 6 weeks had stopped working. The service advisor’s were wonderful. When I got home to Buhl I called the dealership. They referred me to a business on Washington that deals with addon kits. My Rostra had been installed by Auto Designs of Northern Utah recommended by Larry Miller Chevrolet in Murray, Utah where I purchased the 2019 Trax. My recent experience with Twin Falls Chev and with Larry Miller Chev has convinced me I should avoid Chevrolet products and their dealers like the plague.

Brian C has sold us 20+ rigs and does an awesome job if you want or need a new ride Brian is the main at Twin Falls Chevy! There financial team lead by Amber also does an extremely great job. but for a good laugh and a life long friend the main man the GSM Tedy is the king is this awesome dealership!!!!

"I recently had the pleasure of visiting the Chevrolet dealer and working with Walker, and I couldn't be more satisfied with the experience. Walker was incredibly knowledgeable, patient, and attentive to my needs. He took the time to understand what I was looking for and provided excellent recommendations. The dealership itself was clean, well-organized, and had a great selection of vehicles. Overall, Walker and the Chevrolet dealer made the car-buying process smooth and enjoyable. Highly recommend!"