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Mariano Rivera Honda

(984 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (855) 661-4909 (855) 661-4909
Used (866) 298-5063 (866) 298-5063
Service (866) 298-5076 (866) 298-5076

Reviews

(984 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mariano Rivera Honda from DealerRater.

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Trouble free!

Trouble free! No hassles, good luck with your new dealership , Mo! I will use you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Scott, Thank you for your comments and your five star review.

I needed service/oil change.

I needed service/oil change. Done as promised and on time. John and Patrica were awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your comments and your five star review.

My experience at Mariano Rivera Honda was excellent.

My experience at Mariano Rivera Honda was excellent. Everyone there were very helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bad experience in closing the sale, papers passed without

Bad experience in closing the sale, papers passed without given time to read or prper in my opinion explaination a real shell game

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service manager was very nice.

The service manager was very nice. The wait was very long but I understand I was a walk in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very smooth experience in service department .

Very smooth experience in service department . Staff were pleasant and dealer ship was spotless. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and business Julie.

Extremely courtesy and helpful to my concerns.

Extremely courtesy and helpful to my concerns. Mike was my service advisor. Such a nice thoughtful man and a compliment to your business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

everyone was very clean, friendly and welcoming.

everyone was very clean, friendly and welcoming. I highly recommend this great service team, I was very impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and courtesy!

Great service and courtesy! No appointment, on a Saturday! Also two weeks earlier when I got an oil change and NYS inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Caveen was very professional and worked out a deal that I

Caveen was very professional and worked out a deal that I was comfortable with and was in my Budget she was very helpful through the whole process from beginning to end. I would definitely recommend her to someone and I would go back again in the future to deal with her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.