Reviews
I take my 2015 Cadillac CTS in for an oil change every
I take my 2015 Cadillac CTS in for an oil change every 3000-5000 miles. I wait for about a hour and a half each time for the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate you trusting the Blackstone Chevrolet team with your Cadillac CTS and look forward to seeing you next time!
My salesman Gio was outstanding!
My salesman Gio was outstanding! The finance department was efficient and easy to work with All around a very positive experience and I got the truck I wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy Gio and our team provided such an awesome experience for you, RIck! We hope you love your truck and look forward to working with you again! Thank you! - Blackstone Chevrolet
David did an excellent job.
David did an excellent job., Very impressed with his time, Patience and Effort.. My CT6 came out shining, riding and smelling like new money Crisp and Clean. A+!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that David provided such excellent service for your Cadillac CT6 at Blackstone Chevrolet! Thank you for taking the time to share your positive experience and for your support. Have a great day!
Jeremiah Navarro is the best service provider in your
Jeremiah Navarro is the best service provider in your organization Your engineers and mechanics are the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving Jeremiah and the team five stars, John! We hope you are enjoying your vehicle and look forward to your next routine service visit! Thank you! - Blackstone Chevrolet
Will recommend Nick Simpson to anyone looking for
Will recommend Nick Simpson to anyone looking for vehicle. Nick made the experience as seamless as possible
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, thank you for the five-star review and for recommending Nick Simpson at Blackstone Chevrolet! We're glad to hear that Nick made your experience seamless and we appreciate your support!
I have plan from gm finance for free oil change and tire
I have plan from gm finance for free oil change and tire rotation but they didnt rotate my tire
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. I'm sorry to hear about this experience and would like the opportunity to discuss it with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Art Markarian - GM General Manager - 559-431-6000 ext 220
The appointment was on time, didn’t have to wait long
The appointment was on time, didn’t have to wait long service staff was polite and courteous and very informative. Overall great experience we love our Malibu. Thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had a great experience at Blackstone Chevrolet! It's fantastic to know that your appointment started on time, the service staff was polite and informative, and that you love your Malibu. Thank you for your support!
Friendly service .
Friendly service . They took of my concerns and did a follow up to make sure everything was satisfactory .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy your visit met our high standards, Rick! Thank you for sharing your experience, and please don't hesitate to reach out if you need anything in the future! - Blackstone Chevrolet
Excellent service.
Excellent service. vehicle was taken care promptly while I waited. Same day service. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to read your five-star review! We strive for the best and are glad to have provided it for you this time! Thank you! - Blackstone Chevrolet
I have to say the service department has stepped up their...
I have to say the service department has stepped up their game since Vanessa has stated working at Michaels. Vanessa is always friendly and knowledgeable and seems to understand that customer service is the most important aspect of a customers experience. A year ago I left a negative review because of the lack of quality customer service. We will be customers for life as long as we continue to receive excellent customer service like Vanessa has shown us!!!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Randy, thank you for the kind sentiment about Vanessa; she was delighted to help you, and we are proud to have her represent our Michael Chevrolet service department. We appreciate your candid feedback about an improvement in customer service, and we will continue to strive to bring our customers the exceptional experience they deserve. Thanks again!