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Toyota of Woodbridge

(1,268 reviews)
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
New (888) 643-3078 (888) 643-3078
Used (888) 644-8157 (888) 644-8157
Service (888) 645-4458 (888) 645-4458

Reviews

(1,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Woodbridge from DealerRater.

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Good service and I like it , that is all l can say, love

Good service and I like it , that is all l can say, love Toyota cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you trusting the Toyota of Woodbridge team with your business, Felicia! Thanks for being a part of the Toyota family!

Bueno experiencia con ellos muy serviciales y el trato

Bueno experiencia con ellos muy serviciales y el trato que le den alas personas muy bien

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Miranda, Gracias por decir tales amables palabras acerca de nuestro equipo. ¡Esperamos verte de nuevo pronto! - Toyota of Woodbridge

Very professional, hardworking salesman (Kareem) backed

Very professional, hardworking salesman (Kareem) backed up by honest and fair management. Excellent experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Alex, We're happy you had a five-star experience with Kareem and the team during your purchase! We hope you enjoy your vehicle and look forward to seeing you again next time! Thank you! - Toyota of Woodbridge

My experience at Toyota, Woodbridge was great.

My experience at Toyota, Woodbridge was great. Jose did take a good care of my car and myself. The shuttle driver was a gentle young man with great driving and courtesy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave such a positive review, Sheba! We couldn't be happier to hear that Jose and our shuttle driver took such great care of you and your car. Thank you for choosing us! - Toyota of Woodbridge

Service and maintenance for my vehicle is great.

Service and maintenance for my vehicle is great. They have a waiting area with snacks and coffee ans wifi. Hugo explains everything that's needed to service my vehicle. I'm very happy. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jocelyn, we appreciate you taking the time to write about your experience here at Toyota of Woodbridge. Our priority is always to make our customers feel comfortable while their vehicle is being serviced. We are happy to know that Hugo was able to explain everything clearly and that you enjoyed our waiting area amenities. We hope you have a fantastic day! - Toyota of Woodbridge

It was a great place to have my service done and will

It was a great place to have my service done and will bring it back for its next service and if it needs anything else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad you feel confident returning to our team for your service needs! It means so much to have you in the Toyota of Woodbridge family and we look forward to seeing you again next time! Thank you!

Service department 👎 not good customer service at all

Service department 👎 not good customer service at all please fix this problem for next customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. I'm sorry to hear we didn't leave you with a better impression and would like the opportunity to get some additional details from you so I can make sure I'm addressing the situation appropriately with our team. If you have a moment, would you please contact me directly? Thanks again, David Slebodnick - General Manager - 7034941800

excellent service and customer handling is perfect .

excellent service and customer handling is perfect . fast finishing the deal , recieved the car in perfect image

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your five-star review for Toyota of Woodbridge! Enjoy your new car and thanks for supporting our business!

Customer service and very good customer service verity

Customer service and very good customer service verity good customer service very good and service and good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to see that you had a great experience with our Toyota of Woodbridge team! Thank you for choosing us and please don't hesitate to reach out if there's anything else we can do for you!

great customer service experience.

great customer service experience. turn a round time from start to finish well within customer expectation. prices were the most competitive in northern virginia area. this is a model of industry standard. great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving our team such kind feedback! We're glad you had a positive experience and hope to see you back in the future! Thank you! - Toyota of Woodbridge