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Personalized Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)
(913) 252-1466 (913) 252-1466

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Personalized Auto from DealerRater.

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Worst experience ever. James the owner is the reason good Car Guys get a Bad Reputation! I have been trying to get $2000.00 credited back to the credit card it was put on for over a month. If we file fraud charges on it the credit card company said they will proceed with criminal charges due to the amount so I’ve tried to be patient but looks like that isn’t getting us anywhere! They advertise that they are Accredited with the Better Business Bureau…… I couldn’t find them on the BBB website so I called and guess what I found out? They are false advertising that. Integrity is the only thing in life you have 100% control of and James Byrd the Owner has NONE.

Worst experience ever. James the owner is the reason good Car Guys get a Bad Reputation! I have been trying to get $2000.00 credited back to the credit card it was put on for over a month. If we file fraud charges on it the credit card company said they will proceed with criminal charges due to the amount so I’ve tried to be patient but looks like that isn’t getting us anywhere! They advertise that they are Accredited with the Better Business Bureau…… I couldn’t find them on the BBB website so I called and guess what I found out? They are false advertising that. Integrity is the only thing in life you have 100% control of and James Byrd the Owner has NONE.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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