Capital Auto Mall

Scam Scam scam Don’t waste your time Bait and Switch Worst nasty facility No customer service Never again Several hidden fees barely readable on website Before you see car ask for walk around video

Scam! False advertising! They told me a price by phone diferente from the prize advertised and when you go there the jack the prize double.

The price advertised on the company website is not accurate. This 2014 Mecedes 350 advertised for $7,750 with 121,436 miles and stated $5952 Below kelley Blue Book, but when you get to the location the price went up to $15,598 plus all the fees and everything that’s including in the disclosures note. Please advertise the right price on your vehicles.

I bought my car two months ago and I still have issues with it. The car had a electrical problem they told me it was the battery; the battery was replaced and I still have the same electrical issues. They told me that they will fix the car right away to not worry but once I paid and took the car home, it's been more than sixty days with no contact from them at all. I have called and talked to them several times but they keep delaying this porblem. Now I have to spend more money on a repair shop because they never fulfill what we agreed before purchasing. I don't recommend anyone to go through this. It has been a headache dealing with this problem for so long with no response whatsoever from the dealer.

I called and made an appointment and when I got there a salesman was outside to tell me the person I made the appointment with was not there, neither was the car!!! Said the car was going to be there later that day; when I asked what time he went inside to ask and I walked in behind him and he told me that it was not going to be there until the weekend and that if I wanted I should call to confirm. The next day, I saw the same car on their website for $5k more. Don't fall prey to these people.

The advertised price is not the final price. Tiny stated they are Bank repo cars and then proceeded to give a price 6k over the advertised price. Do not waste your time or drive.

Bait and switch! Liars!!! Huge liars. They will probably have a lawsuit soon against them. They were super late to the appointment. They add extra fees on top of fees! Then lie and say the car is certified. They don’t even give you the certified information. Then claim they will fix an issue but it won’t happen. Horrible car lot.

After i had a conversation with one of the salesman,they made an appointment for 5 pm When i showed up at the dealership they said the car was in transit. And over all this place looks kind of creepy. Stay away.

Went to see two cars one listed at 8800 the other at 6800. Both good looking vehicles with simple problems. The 8800 had a brake line being repaired and the 6800 had bald rear tires. I decided to get the 6800 one, but they raised the price to 15k at point of sale for cash and tried to get me to finance it at 13200. Something very suspicious is going on with this dealer. 0/10 would not recommend wasting your time.

Classic bait and switch. What do you expect from such a low quality dealership? I should have known better. I don’t normally leave reviews. If you read this please understand, their cars are underpriced so they can add a crazy mark up and they lie like crazy. Please save yourself the trip and RUN.