CarMax Wayne

We experienced a couple of logistical hiccups, but everything seems to be OK now and we love our car.

They want top dollar for what they’re selling, and would like to lowball you on your trade. This is non negotiable. No Thanks.

Car salesman Xavier was excellent sales person honest and very helpful and a pleasant dealer ship to purchase a car or truck from staff was excellent customer service as well

Great people polite and friendly, they treat us with respect , also they do everything you can fiel pleased 😀

Very easy car purchase. Car was in great condition. Dearer was great with follow up on tags and title.

I had a great experience with CarMax and truly appreciate their customer first approach. My car purchase was delayed due to shipping, and during that time, my original trade in offer had expired. When I refreshed the offer, it came back lower but CarMax honored the original trade in value without any hassle. That level of commitment and fairness really stood out to me. A special thank you to Mo, the CarMax associate who assisted me throughout the process. He was professional, efficient, and made both the trade in and the purchase of my new car smooth and stress free. Everything was handled seamlessly, and the entire experience felt straightforward and transparent. This was my third time selling a car to CarMax, and once again, they delivered excellent service. I highly recommend CarMax to anyone looking to buy or sell a car they consistently make the process easy and reliable.

The process to buy a car was simple and easy. Everyone at CarMax is nice and helpful.

This dealership was really hit or miss. Depends on who you work with. There were many times I called in to ask questions and it was almost like it was the first time they had been asked this, and other times I was told information that was just plain false (not on purpose, I just think the people they have answering the phones aren't super well trained).

My experience was very pleasant. I dealt with Will who was both professional and personable. He knew I was in a bit of a rush and did everything necessary to expedite the process.

i found them to be very efficient and very courteous and overall made buying a very non stressful pleasant experience