Busam Ford

Didn't want to deal on my trade for a fair market price. Tried to work with them but chose another dealership that offered me fair market price without an inspection. The non trust factor on their part drove me away. Better luck next time busam.

I recently purchased a used vehicle (2023 Ford Mustang) that had less than 6k. Great communication from the salesperson due to the purchase being from out of state. However, I had a few issues upon delivery with the vehicle having a bad battery and a screw in the front tire. I had to get the tire patched and replace the battery which tested bad. Other than that the vehicle is a great value though communication and follow through after the salesperson was notified of the issues became no response. I would expect better service and follow through after purchase than before. Perhaps because I am out of state than local because I would have driven the vehicle right back to have them fix these issues. I cannot justify giving any higher than 3 stars due to the communication and lack of follow through after purchase really disappointing there was not even an offer for compensation for repairs I had to make for things that should not have been an issue on a practically new used vehicle.