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Gresham Chrysler Dodge Jeep Ram

(1,221 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award
New (503) 512-5700 (503) 512-5700
Used (503) 512-5722 (503) 512-5722
Service (503) 512-5712 (503) 512-5712

Reviews

(1,221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gresham Chrysler Dodge Jeep Ram from DealerRater.

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Went for a test drive in early March for a car I knew was...

Went for a test drive in early March for a car I knew was about a month away from buying. Dick Lee (the Salesman) was very curteous and went on a test drive with me. Of course, he had to ask if I would listen to a deal they would offer me that day. After I declined, Dick was still polite and asked if he could have my phone number. After giving it to him and heading home, he followed up later that week to inform me about a manual transmission car (test drove the automatic) had come in and wanted to see if I was interested it testing one of those. After about a month, I was finally ready to buy and saw an internet price for the car I was buying. I called Dick and asked if the car was there and if the price was good. He went to check and called me about 20 minutes later, telling me the car was there and for the price I was expecting. I told him I would be out in 45 minutes to take a look. When I got to the dealership the car was out front waiting for me so I could check it out. After looking to over and going on another test drive, I decided to purchase. We waited for a few minutes inside while they pulled my info, and then were taken into the Business Manager's Office for the paperwork. Of course, they have to offer you the extended warranties, but after politely declining Wil (the Business Manager) pressed on politely and efficiently. The whole experience took about 3 hours. Overall, I was glad I went and got a great price on the car. It was a nice experience because at no point did I feel pressured to buy anything and everyone was genuinely nice to work with. No games or pressure tactics, either, just a straight up business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very friendly and worked hard to complete the deal. Our...

Very friendly and worked hard to complete the deal. Our wait time was longer then I wanted but in the end we got the Jeep we were looking for at a the best price in the Portland Area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I didnt feel pressured. You could tell Rikki was a little...

I didnt feel pressured. You could tell Rikki was a little green. If he was unsure of something he had no problem finding out the answers. I was pleasantly suprised how efficiant the whole process took. I am confident we will do more business with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

We were able to purchase a dodge caravan for transporting...

We were able to purchase a dodge caravan for transporting our son with special needs. Gary Moore took care of us from the beginning and did an excellent job. The transaction speed was good, and we had our vehicle in just a couple of days. Wic Hatton prepared the paper work quickly and precisely. Aside from employees, the dealership was good except the bathrooms needed cleaning &/or remodeling.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Barry Warner is great to work with... Very friendly...

Barry Warner is great to work with... Very friendly dealership... Had such a great experience I went back and special ordered another vehicle from them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gresham Dodge is a great dealership. They haven't...

Gresham Dodge is a great dealership. They haven't lost the small town personal service feel and mentality. Barry, the salesman, just answered my questions without any pressure to buy. I don't think he said more than 10 words to me on the test drive without me asking a question first. Andrew was clear and open with all financing and warranty costs and information. Jason in parts when over the top to make me happy. I also can't say enough about Will Hatton, he is the GM. He took time out of his busy day to ensure my happiness with my purchase experience. And most important, there are always some minor issues when you get a new car. These guys are on it with no hassles, they say they want me to be happy with my purchase, and they walk the talk. So if you need a Dodge, Ram, or a Jeep and live in east county stop in and give them a try. I could not get a better deal on my new Ram at the other dealerships in Portland, so I really wasted my time time checking them out, since I live in Gresham.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Barry Warner was very knowleable, friendly with No...

Barry Warner was very knowleable, friendly with No Pressure environment! Andrew Suvanvej made my new car buying at ease. Will Hatton is the best Business Mgr. I have met. Very upfront and clearly explain all the paperwork. I will definite refer Gresham Dodge! The best car buying experience that I ever had. Steve F.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

From the moment on walked on the lot I had nothing but a...

From the moment on walked on the lot I had nothing but a great experience. Jerry Wilson my sales consultant was great to deal with and made the experience a great one. Wil Hatton the business manager made the me feel at ease during the finacial part of the process. For me customer service is number one and Gresham Dodge has it! Thank you, Scott

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you for sharing your experience. We look forward to seeing you for your first oil change. Sincerley, Gresham Dodge Chrysler Jeep Ram.

They had the Jeep that was advertised and it was exactly...

They had the Jeep that was advertised and it was exactly as advertised. They were knowledgable about the Jeep and they made the purchasinng process very efficient. The Salesman knew his job well and was honest and friendly. The business manager was particulary good at his job and all the paper work was done in a snap, the car was registered and we were out of there enjoying our Jeep in not too long at all. Overall, it was a very positive buying experience. Thanks Again Gresham Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Its always nice to work with great people like yourselves, You made doing good business fun! Congratulations. Sincerely, Gresham Chrysler Dodge Jeep Ram

We had a no pressure experince with this Dealer Ship. We...

We had a no pressure experince with this Dealer Ship. We were not planning on buying the day we test drove the car but the price was unbeatable. Art was a great salesman and Wil was very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.