Reviews
Gary and James were very helpful and reasonable with...
Gary and James were very helpful and reasonable with negotiating a price. These guys are definitely recommended compared to other big dealerships in the area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Flash was fantastic to work with. Transparent, quick, no...
Flash was fantastic to work with. Transparent, quick, no b.s. He found me exactly what I needed. Got everything dialed in and I was out if there in an hour. Much appreciated. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an idea of exactly what I wanted from the website....
I had an idea of exactly what I wanted from the website. I looked at one and was waiting to see the other but I was informed that they both had just been sold. So he showed a similar model that cost more and brought it down closely to the one one that was sold.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
SMARMY! DO NOT BUY A CAR HERE
SMARMY! DO NOT BUY YOUR CAR HERE! They waste your time and don't budge from their "sticker price." On a used car? Seriously? That's what used cars are for - haggling on price! We even called ahead, said hey here's where we are at. ART was our salesman (though he didn't get our sale so I don't know if we should call him that) had to check with his sales manager and call us back. Okay cool, he said to come on in he could work with it. We get there, check out the truck, like it, and go inside to make the deal. Again, we let him know our offering price (It didn't change since the phone call with him) and he made clear to let us know what he thought about our offer (he didn't like it) and took it to the sales manager. He brings the sales manager out to give us the good news. The LOWEST they will go, their BOTTOM line was the sticker price. STICKER PRICE! LOL! Get outta here with that noise. We all know it's not your lowest and we were definitely expecting to pay MORE than we had offered - (this is what you do with a used car, you haggle, I mean isn't that the fun and exhilarating part??). We even called ahead. You could have saved EVERYONES time if you had just said - hey, we just can't budge from sticker price on this one but we have xyz others available to talk about. But no, Art did not do this. Art made the decision to waste our time and said yeah hey c'mon in we can work with you. We even brought our 2 kids thinking this was going to be a quick deal we could make happen. The rub here is the smarmy car salesman tactics. We aren't here for it, you probably aren't either. These jokers are out here wasting our time in an inflated used car market due to Covid. Don't waste your time with them, because they will certainly waste yours. Do better, Art and Gresham Dodge. This isn't how to gain customers.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We can assure you it was not our intention to give you the runaround. At Gresham Chrysler Dodge Jeep Ram, we strive to provide an elite level of customer service. After reading your review, it appears that your business was not handled in the way our customers have come to expect. We would be more than happy to discuss a specific car in our inventory with you or answer any other questions that you may have regarding the process. Please contact us directly so that we may begin to rebuild a trustworthy business relationship. Sincerely, Gresham Chrysler Dodge Jeep Ram Team
We had a great experience with everyone on the team here!...
We had a great experience with everyone on the team here! We got a good value and we were treated with respect and friendliness. I would recommend Gresham Dodge to anyone. The team makes you feel like old friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tylor was amazing took care of myself and family from the...
Tylor was amazing took care of myself and family from the moment we got there! I would recommend if you are looking for a new car go visit gresham dodge
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience. Jim was great to work with. He was...
Wonderful experience. Jim was great to work with. He was professional, listened to what I wanted and helped me buy the car I loved. Clean and we'll cared for facility.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have bought six vehicles from this dealership and the...
We have bought six vehicles from this dealership and the experience has always been great. I will recommend and have recommended them for my friends and family. Great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very satisfied with our experience. Jim Mahin did an...
Very satisfied with our experience. Jim Mahin did an excellent job walking us through the process. He was friendly and professional. Delivered car to our home today which we really appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul went above and beyond to make sure our truck was...
Paul went above and beyond to make sure our truck was washed prior to delivery. Would have been nice to be offered a Ram Tumbler, or something besides mud flaps that advertise for the dealership since there is no negotiation for the truck. J&J
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
