Gresham Chrysler Dodge Jeep Ram

After driving 2 vehicles 65 miles for a scheduled appointment two days, we found out they did not have the part for the safety recall, which is of course why we had the appointment. Because of Covid and not knowing how long the repair would take, we bit the bullet and drove a second car. Talked to the service manager Clayton Birtell and he said sorry and later said the scheduling employee was new. Told us no one had the part as if we were supposed to know that. He also asked us if Lance who scheduled the appointment had checked if the part was in! Clayton refused to pay for our gas and had no intention of doing anything for us. I said if that was the case then we would be writing negative reviews wherever we could!

Fantastic experience! Worked w/Joe Burch who was knowledgeable, timely, and communicative. Created a no pressure open environment and met all of my asks. Would definitely recommend!

Best experience ever!!! Flash was professional, friendly, heard my needs and found the Jeep I wanted. Never felt pushed on a deal. He answered all my questions pretty quick and made sure I knew how to operate my options in my new vehicle!!

My only complaints are the amount of time wasted with the salesman going back and forth from me to the manager and the fact that I just bought a $40,000 car and it is FILTHY! My grand baby could have done a better job washing it. The salesman and Inwere both in the parking lot trying to clean it with tags and cleaning spray.

They were quick and easy to work with. Only suggestion is about the dealership processes themselves. I would streamline the process so the sales person can do the financial paperwork as well so we only deal with one person all the way through. Like wilsonville Toyota.

Great job Gresham Dodge. You had what I was looking for at a comparative price. Paul was marvelous to work with. Really knew his stuff. Well done y’all

It was really a great experience, keep up the good work ! Really nice how they took the time to go step by step with all my needs.

Great, fast, flexible, fair, reliable. Work with Jim. Willing to go extra for you. Wouldn’t work with any other dealership. Buy worry free here.

These guys were helpful and friendly and not pushy at all. They didn’t have what I wanted on their lot but they worked hard to locate exactly what I was looking for and then helped me to get the best financing deal. I ended up buying the service package just because of how easy it was to work with them. There was never a minute during the whole process that I felt pressured. We ended up here after walking out of another dealership (Ron Tonkin) that I’ll never set foot in again. And I’ll drive out of my way to Graham because of the service we got.

We have bought multiple cars through Gresham Dodge and we will never go anywhere else. Thank you Gary and Luke we will always come back because of you two. We started to go through Ron Tonkin and they are the worst, they never responded and treated us like crap. We went back to Gresham Dodge and it reminded us why we never go anywhere else.