Gresham Chrysler Dodge Jeep Ram

Painful experience with horrible customer service. Our 2017 Chrysler Pacifica was there for 56 days!! It required a warranty transmission replacement. Gresham Chrysler sat on it for weeks doing no work. It required us getting Chrysler customer care involved to get them to move forward with repairs. I now know that warranty repairs are the bottom of the food chain with dealerships. We also found out that Chrysler authorized $1800 in loaner reimbursement to Gresham Chrysler and Gresham Chrysler gave us an in house loaner that they charged Chrysler for. The loaner was in no way comparable to the size of my mini van and I asked repeatedly for a larger loaner with no luck until Chrysler customer care stepped in. This dealership gave us the run around for weeks until we got assertive. Amazingly our Pacifica was finished to the day that the $1800 reimbursement from Chrysler ran out. When they returned the Pacifica to us it made this horrible noise that they refused to fix or even acknowledge that something was wrong. We took it to Dicks Chrysler in Hillsboro and they repaired what Gresham failed to do. Gresham Chrysler failed to hook up the exhaust correctly after installing the new transmission and they forgot to hook up our GPS antenna. They made a horrible stressful experience even more horrible!! Wish I could give no stars

Easy process, positive experience, very satisfied. Yes, I’d recommend this place to others. This was my first visit here, but I’ll likely be back.

Best car buying experience. Both Zachery and Vlad were wonderful to work with. I did a Yelp review because I was so impressed with the service I received from everyone who helped me. I would highly recommend them and will go back for my next purchase

Art tracked down the Ram we wanted. He is professional and nice with a ton of experience. The paperwork with Luke was easy, and were in and out fast. Thanks.

Great service. Pat was a wonderful salesman. He sealed the deal! Luke in finance was professional, personable and very easy to work with. Gary was extremely accommodating. Excellent all around team. We will definitely be back!

Easy to do business with No pressure. Art was great he tried to explain the features, I feel I can return for more instructions. Great job

Everything was an excellent service and customer service, especially with Madjid Okhovat, and the sales person and the paperwork of the vehicle, trusting all the promises, verbal as those of the file of purchase

I’ve bought a few trucks over the years and this was the most pleasant experience,Everyone was wonderful from sales to management to service.

They sold me a 2013 Hyundai Elantra as is with the left turn signal not working and did not tell me about it. Thought it would be a cheep fix. Turns out the car had aftermarket headlights with led turn signals in them. So i had to buy new headlight assemblys $198 plus tax spent on repairs day after buying form them.

Looked online, seen what i liked, went to Gresham to check it out. Was greeted quickly. Was shown different renegades. Test drove one and liked it. Then bought one. I love it! 💞