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Carnova

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carnova from DealerRater.

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Bought a 2018 Tahoe from Zach at Carnova. Their mechanic said the vehicle was solid. My independent inspection disagreed. The inspection found a fuel-system fault with an estimated repair cost of roughly $2,500. When I confronted Zach he disagreed and stood behind his mechanic. They offered $1,300 and acted offended that I questioned their mechanic at all. Apparently "trust us" was supposed to outweigh an actual inspection report. What really completed the experience was watching their lot attendant accelerate hard out of the parking lot to get gas as it was on enpty which may have created the damage. Confidence inspiring. DO NOT BUY A VEHICLE HERE AND GET A 40 POINT INSPECTION FROM TRUST AUTO DOWN THE STREET IF YOU DO.

Bought a 2018 Tahoe from Zach at Carnova. Their mechanic said the vehicle was solid. My independent inspection disagreed. The inspection found a fuel-system fault with an estimated repair cost of roughly $2,500. When I confronted Zach he disagreed and stood behind his mechanic. They offered $1,300 and acted offended that I questioned their mechanic at all. Apparently "trust us" was supposed to outweigh an actual inspection report. What really completed the experience was watching their lot attendant accelerate hard out of the parking lot to get gas as it was on enpty which may have created the damage. Confidence inspiring. DO NOT BUY A VEHICLE HERE AND GET A 40 POINT INSPECTION FROM TRUST AUTO DOWN THE STREET IF YOU DO.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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This can has problems engine is running rough it has a bad order its not what it looks like on photo.

This can has problems engine is running rough it has a bad order its not what it looks like on photo.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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