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Northside Auto

(10 reviews)
Visit Northside Auto
Sales hours: 8:30am to 5:30pm
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Sales
Monday 8:30am–5:30pm
Tuesday 8:30am–5:30pm
Wednesday 8:30am–5:30pm
Thursday 8:30am–5:30pm
Friday 8:30am–5:30pm
Saturday 8:30am–5:30pm
Sunday Closed
(317) 747-9116 (317) 747-9116

Inventory

See all 44 vehicles from this dealership.

About our dealership

We are dedicated to providing the ultimate automobile buying experience. Our dealership is your #1 source for buying a quality pre-owned vehicles. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables us to pass along huge savings on the highest quality vehicles of your choice. In addition, we offer a full array of financing options to meet your needs.

Reviews

(10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Working With Northside Auto and Chad, was one of the

Working With Northside Auto and Chad, was one of the smoothest and pleasant experiences we have had with buying a car. Chad was thorough, informative, genuine, straight forward and accommodating. We were coming in from out of state and Chad and his team kept the shop open till we got there (1hr late). He had all our docs in a row ready to be signed. I would definitely consider Chad and Northside Auto for my future auto purchases!!! Mark

Working With Northside Auto and Chad, was one of the

Working With Northside Auto and Chad, was one of the smoothest and pleasant experiences we have had with buying a car. Chad was thorough, informative, genuine, straight forward and accommodating. We were coming in from out of state and Chad and his team kept the shop open till we got there (1hr late). He had all our docs in a row ready to be signed. I would definitely consider Chad and Northside Auto for my future auto purchases!!! Mark

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Only received automated communication.

Only received automated communication. Took a week to get the information I was inquiring on, which is also when the car had sold. The process was too painful to want to repeat.

Only received automated communication.

Only received automated communication. Took a week to get the information I was inquiring on, which is also when the car had sold. The process was too painful to want to repeat.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Happy to find a dealer that specializes in EV vehicles!

Happy to find a dealer that specializes in EV vehicles! We knew what we wanted to look at and never felt pressured into a purchase. Mitch insisted that we drive the vehicle (even though we own the same name and model already). I appreciate the quick and painless experience!

Happy to find a dealer that specializes in EV vehicles!

Happy to find a dealer that specializes in EV vehicles! We knew what we wanted to look at and never felt pressured into a purchase. Mitch insisted that we drive the vehicle (even though we own the same name and model already). I appreciate the quick and painless experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chad at Northside Auto was super friendly, professional,

Chad at Northside Auto was super friendly, professional, knowledgeable, and overall wonderful. We appreciated that the dealership had a laid-back, low-pressure atmosphere, which made the process comfortable. Chad helped us purchase a new-to-us Tesla within 24 hours and handled every aspect of the transaction — from sales to financing and beyond — making the process seamless. I highly recommend Northside Auto, and definitely ask for Chad — he’s awesome! Thanks again!

Chad at Northside Auto was super friendly, professional,

Chad at Northside Auto was super friendly, professional, knowledgeable, and overall wonderful. We appreciated that the dealership had a laid-back, low-pressure atmosphere, which made the process comfortable. Chad helped us purchase a new-to-us Tesla within 24 hours and handled every aspect of the transaction — from sales to financing and beyond — making the process seamless. I highly recommend Northside Auto, and definitely ask for Chad — he’s awesome! Thanks again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This was our first purchase from Northside Auto.

This was our first purchase from Northside Auto. I grew up as a car dealer's daughter and about half of my family was in the car business as I grew up. I am not an easy buyer. I shopped throughout the Indy area and online. I explored new and pre-owned vehicles. We purchased a one year old vehicle from Northside Auto. While there were three vehicles I liked (two elsewhere), I decided to buy from Northside in large measure because of their knowledge, business transparency, fair pricing, quality of the vehicle, attention to detail, and honesty. These things separately (let alone together) are what one hopes for when making a major purchase like this. They were all tied up with a bow. They went above and beyond. There was a tiny issue that they fixed instantly. If service were this good everywhere what a wonderful world it would be :) I can't recommend Northside Auto (and Chad Williams, the sales person who had to put up with me) any more highly.

This was our first purchase from Northside Auto.

This was our first purchase from Northside Auto. I grew up as a car dealer's daughter and about half of my family was in the car business as I grew up. I am not an easy buyer. I shopped throughout the Indy area and online. I explored new and pre-owned vehicles. We purchased a one year old vehicle from Northside Auto. While there were three vehicles I liked (two elsewhere), I decided to buy from Northside in large measure because of their knowledge, business transparency, fair pricing, quality of the vehicle, attention to detail, and honesty. These things separately (let alone together) are what one hopes for when making a major purchase like this. They were all tied up with a bow. They went above and beyond. There was a tiny issue that they fixed instantly. If service were this good everywhere what a wonderful world it would be :) I can't recommend Northside Auto (and Chad Williams, the sales person who had to put up with me) any more highly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a car from Northside Auto and had an

I recently purchased a car from Northside Auto and had an outstanding experience from start to finish! The entire process was seamless and stress-free, thanks to the knowledgeable and friendly team. They have earned my business for life.

I recently purchased a car from Northside Auto and had an

I recently purchased a car from Northside Auto and had an outstanding experience from start to finish! The entire process was seamless and stress-free, thanks to the knowledgeable and friendly team. They have earned my business for life.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the review! It was a pleasure working with you. Glad you got to meet the whole staff.

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Chad is a Honest salesman

The salesman Chad is a very warm man, even if you did not buy a vehicle from him , but he still let you feel very comfortable. Good man !

Chad is a Honest salesman

The salesman Chad is a very warm man, even if you did not buy a vehicle from him , but he still let you feel very comfortable. Good man !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the review! We're glad we were able to put something together for you today.

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Really knowledgeable and honest group :-)

Everybody here, especially Mitch, was super knowledgeable and really straight-forward with me. For the first time in a while, I felt like I wasn't being screwed over by a car dealer. The car is great and so is the service and responsiveness. Definitely gonna be my first stop next time I'm in the market.

Really knowledgeable and honest group :-)

Everybody here, especially Mitch, was super knowledgeable and really straight-forward with me. For the first time in a while, I felt like I wasn't being screwed over by a car dealer. The car is great and so is the service and responsiveness. Definitely gonna be my first stop next time I'm in the market.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Selling broken vehicles

This dealership doesn't stand behind their product. When a vehicle breaks down on the way home from purchase, you would think they'd offer to help. Then when it turns out that thousands of dollars of work is needed on that vehicle within days of purchase, this dealership does nothing. They are selling broken vehicles and then refuse to answer the phone when you try to hold them accountable. They are scammers!

Selling broken vehicles

This dealership doesn't stand behind their product. When a vehicle breaks down on the way home from purchase, you would think they'd offer to help. Then when it turns out that thousands of dollars of work is needed on that vehicle within days of purchase, this dealership does nothing. They are selling broken vehicles and then refuse to answer the phone when you try to hold them accountable. They are scammers!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I appreciate that you’re upset that your service department wrote a big estimate (their job), but the impression your review is leaving isn’t accurate. Your BMW did take you the full 350+ miles home but got warmer than it should have on the way. You called. We said get it looked at and let us know what they say. Weeks later you did and, despite you purchasing the car “as-is” and declining to add a warranty, we agreed to pay for the water pump. Weeks after that you wanted us to pay for the wear-and-tear items the shop suggested replacing. We explained you purchased a 7-year-old car with over 100k miles that will require some maintenance at some point but their suggestions were just that, suggestions. During these weeks we documented dozens of email, text messages, and phone calls. Then, after we spent several hundreds of dollars addressing the only functional issue you were having, you decided to tell the world we “do nothing”, “refuse to answer the phone”, and that we’re “scammers” “selling broken vehicles”. Do the right thing and remove this review.

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I LOVE my van!

Terrific experience from beginning to end. Great cars, great staff, and, best of all, absolutely no pressure. I can't recommend them highly enough. They've earned a customer for life.

I LOVE my van!

Terrific experience from beginning to end. Great cars, great staff, and, best of all, absolutely no pressure. I can't recommend them highly enough. They've earned a customer for life.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review! It was great working with you too.

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