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Vision Buick GMC

(1,230 reviews)
Visit Vision Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award 2013 state dealer award

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New (585) 673-7454 (585) 673-7454
Used (585) 673-7295 (585) 673-7295
Service (585) 200-5269 (585) 200-5269

Inventory

See all 423 vehicles from this dealership.

Incentives

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About our dealership

Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase.

Service center

Phone number (585) 200-5269

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Buick GMC from DealerRater.

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Quick courteous service.

Quick courteous service. Waiting room clean, bright and good coffee! I will come back for service.

Quick courteous service.

Quick courteous service. Waiting room clean, bright and good coffee! I will come back for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent quality service.

Excellent quality service. Handled a difficult repair very well for me. Very friendly customer service.

Excellent quality service.

Excellent quality service. Handled a difficult repair very well for me. Very friendly customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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Very friendly had a small problem getting parts for the

Very friendly had a small problem getting parts for the repair not their fault. Quick repair once parts came in.

Very friendly had a small problem getting parts for the

Very friendly had a small problem getting parts for the repair not their fault. Quick repair once parts came in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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Very positive in terms of service and professionalism My

Very positive in terms of service and professionalism My car was fixed in a timely manner

Very positive in terms of service and professionalism My

Very positive in terms of service and professionalism My car was fixed in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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10/22/26 brought Canyon because transmission shifting in

10/22/26 brought Canyon because transmission shifting in /out while cruising. My call to drop the pan for complete check. Looks good fluid changed all is well. 2/226

10/22/26 brought Canyon because transmission shifting in

10/22/26 brought Canyon because transmission shifting in /out while cruising. My call to drop the pan for complete check. Looks good fluid changed all is well. 2/226

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

"Rpnlcn" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected] or respond directly to this message with the requested information. We hope to hear back from you soon.

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Very timely and pleasant employees:) Was nice to have

Very timely and pleasant employees:) Was nice to have oil changes included! No one tried to sell me on anything extra:)

Very timely and pleasant employees:) Was nice to have

Very timely and pleasant employees:) Was nice to have oil changes included! No one tried to sell me on anything extra:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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Always friendly, and helpful Prompt service when arriving

Always friendly, and helpful Prompt service when arriving the service desk and helpful whatever the problem

Always friendly, and helpful Prompt service when arriving

Always friendly, and helpful Prompt service when arriving the service desk and helpful whatever the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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Parts and service, i've been waiting for a part 43 and a

Parts and service, i've been waiting for a part 43 and a half months, and I guess it came in.And they put it on a different vehicle and did not call me or let me know that it came in

Parts and service, i've been waiting for a part 43 and a

Parts and service, i've been waiting for a part 43 and a half months, and I guess it came in.And they put it on a different vehicle and did not call me or let me know that it came in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected] or respond directly to this message with the requested information. We hope to hear back from you soon.

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This was my second vehicle purchase with Vision Buick,

This was my second vehicle purchase with Vision Buick, and once again Phil and the team exceeded my expectations. I truly appreciate their guidance and attention to detail, and I’m very pleased with my beautiful car so far.

This was my second vehicle purchase with Vision Buick,

This was my second vehicle purchase with Vision Buick, and once again Phil and the team exceeded my expectations. I truly appreciate their guidance and attention to detail, and I’m very pleased with my beautiful car so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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They changed my oil and rotated my tires.

They changed my oil and rotated my tires. I was in and out of there in under 20 minutes.

They changed my oil and rotated my tires.

They changed my oil and rotated my tires. I was in and out of there in under 20 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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See all 1230 reviews