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Wilde Subaru

(1,251 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (262) 888-7450 (262) 888-7450
Used (262) 888-7452 (262) 888-7452
Service (262) 888-7431 (262) 888-7431

Reviews

(1,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilde Subaru from DealerRater.

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Brandon and Jeana were very helpful with my purchase of

Brandon and Jeana were very helpful with my purchase of my new vehicle. I ordered my car through Brandon at the beginning of July and was told August for delivery. Didn't actually end up getting my car until first week of October which was not his fault - market is crazy right now. Only thing that would've given another star is more timely updates on the status of the order. I had to reach out to initiate the updates instead of the other way around. Was in and out of the dealership pretty quickly with the purchase process. Had a subaru prior to this that I got serviced at this dealership which prompted me to go to them for the sale as the service was always quick and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Laura, Thank you for continuing to work with us at Wilde Subaru! We're pleased you were able to work with Benji and Jeana on your purchase. We do appreciate the feedback and will use this information moving forward to better our services. See you next time!

Very pleased when thinking about my opportunity to

Very pleased when thinking about my opportunity to purchase a new Subaru from Wilde Subaru. The moment after walking in the door and being greeted by my sales professional I was impressed by the knowledge of inventory and how easy it was to match my needs in a vehicle. Talking over the make and models available I was offered coffee and introduced to the service crews that would further assist my potential purchase. When deciding on a suitable SUV with a trim package unaware could be made available to me, the financing staff was eager to aid in any concerns my budget would allow. Finishing the sale I was presented with a fresh and highly detailed Crosstreck that left this driver smiling to this day. Having had many other experiences in dealerships with and without a purchase I am glad that I was able to have my salesmen Benji and Wilde Subaru be there when making the choice to upgrade my current vehicle. The dealership supported me by working as a team and provided me a great piece of mind moving forward in my purchase. Thank you to everyone there, your care and expertise is noticed. For others considering any service or purchase needs I feel confident in all aspects of this dealership. Sincerely, a proud owner of a Wilde Subaru Crosstreck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we want to thank you for the extraordinary review of your service received at Wilde Subaru. We are thrilled Benji and rest of our staff were able to make your vehicle search a success. Congratulations on your new Subaru Crosstrek and welcome to the Subaru family!

We appreciate Kailee’s perseverance to make certain we

We appreciate Kailee’s perseverance to make certain we would receive a great experience when we came to pick up our new vehicle. The time spent at your location was lengthy, but you kept us engaged and continued to check in when forward movement was not in your control. We also enjoyed working with Jeana French. While we appreciated the options presented to us, what we truly valued was the no pressure opportunity to decline these options. That is of great value to us. When we came in to finally pick up our new journey maker (Subaru), the team was transitioning to a new technology system which affected all of their technologies across the board. This made for a very challenging transition. We are hoping that the technology upgrades through the merger are finally proving to be a smooth flow. Although the process of awaiting our vehicle was not a pleasant one with regards to price changes and the waiting game-also not knowing when our vehicle was actually in the country, the ending certainly was worth it! Kailee’s unwavering professionalism, even through the moments when we had experienced frustration with the sales world, was a large part of our joy when receiving our beautiful new 2023 manual transmission Crosstrek. We hope we have another chance to purchase a manual transmission in the future! Thank you Kailee and team!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our team at Wilde Subaru greatly appreciates the 5-star review of your sales experience. We are very happy Kailee's unwavering professionalism helped to make the wait for your new 2023 manual transmission Subaru Crosstrek worth it! Thank you for being a valued customer and we look forward to working with you in the future!

Hans in sales was exceptional.

Hans in sales was exceptional. Professional, extremely knowledgeable, friendly, and helped with every need. I would recommend him for any future buyer of a Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're very happy to learn about the professional, knowledgeable, friendly, and helpful service Hans was able to provide you with at Wilde Subaru. Congratulations on your new vehicle and thank you for choosing to work with us!

I went to order a Forester, but the week before Subaru

I went to order a Forester, but the week before Subaru said no more Forester orders. I then signed on for an Outback that was already ordered. Then the surprising happened. My salesman, Corey Knoewlke, called and said they could order Foresters again. I said yes and we got one ordered. Surprising? One, that he remembered after three weeks that I was more interested in a Forester. Two the Forester is cheaper and thus affect his commission negatively. This shows his integrity and honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're very happy to know you were able to get the Subaru Forester vehicle that you wanted and salesman, Corey was able to help make that happen. We hope to see you again at Wilde Subaru!

Stu in the Subaru maintenance does a great job taking

Stu in the Subaru maintenance does a great job taking care of customers and keeping them up to date with their car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Great Job as always!

Brandon and Hans were great.

Brandon and Hans were great. Jeana in finance was amazing!!! She truly is a gift to your dealership! :) very happy with the service I was given.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ashley, our team at Wilde Subaru is thrilled to learn about the customer service you received from Brandon, Hans and Jeana! Thank you for working with us and we hope we get to work with you again in the future!

Hans was so good about answering all my questions and

Hans was so good about answering all my questions and covering everything I needed to know in a nice, relaxed manner. I enjoyed working with him! The final purchase process took a while, but I know that was due to all the new processes with the ownership change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Beth, Congratulations on your new vehicle! Thank you for your patience while we transition to our new systems. Thank you for letting us know about your purchase experience with Hans. We're pleased to know he was able to answer all questions in a relaxed manner. Come visit us again soon!

My service rep was Bruce.

My service rep was Bruce. He patiently answered my questions and assisted me in planning my car's future service. He did a great job of keeping me poste waited for my car. Completion time was earlier than expected. Getting my 2015 Forester in shape to hand down to my granddaughter. My next vehicle will be from Wilde. Love Wilde.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our team at Wilde Subaru is pleased to learn about the 5-star level of customer service Bruce provided you. Your granddaughter is going to be so excited about her new car! Thank you for choosing to work with us and we look forward to helping you find your new car. See you soon!

Our Sales Rep Kailee was by far the best!

Our Sales Rep Kailee was by far the best! She was extremely helpful and very professional. She kept us updated through the entire process! The closing process was smooth and easy thanks to her! The entire atmosphere in car sales is always quiet and boring, Kailee was able to make our experience very positive! 10/10 Would come back and work with her over anyone else! We are very happy with our new purchase and could not be more pleased with the service Kailee provided!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Congratulations on your new car! We're very pleased to learn about the helpful and professional service provided by Kailee. We're happy the process was smooth and she was able to help you get into the vehicle you wanted. Thank you for choosing to work with us and we look forward to seeing you next time!