Reviews
Our salesman Jordan was very helpful, he brought up
Our salesman Jordan was very helpful, he brought up multiple cars for us to look at but was not pushy at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for working with us at Wilde Subaru. We are pleased to learn about the great level of service our Sales Team has provided you. Please let us know if you need anything in the future. See you next time!
Best service I have received at any dealership.
Best service I have received at any dealership. Dominic is the best service agent I've ever met. They always take care of my car and make me feel comfortable. Yay!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the stellar review! We're thrilled our team has been able to provide you with first-class service. Thank you for working with us and we look forward to seeing you again in the future at Wilde Subaru!
For the first time in many years, fell short of
For the first time in many years, fell short of expectations. Short-staffed no communication. Texted one service person five times and left one voicemail, no response, needed an estimate for the services. The service person we always dealt with was never available. Had to look unexpectedly leave the car due to lack of technicians. Chris is the only one that took care of me appropriately while other young people sat around on their phones not even acknowledging the presence of other customers. I'm a very patient person, but this experience really frustrated me. I gave the experience three stars because of Chris.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello Liz, I appreciate your feedback. I'm happy to read Chris was able to take care of your needs and provide you with satisfactory service. However, I am sorry we fell short of your expectations and for the level of communication received from our other team members. As you know, this less than satisfactory level of service is not what we strive to provide for our valued customers. At your earliest convenience, please consider reaching out to me directly should you need any further assistance. Kevin Schmidt kschmidt@gowilde.com Service Manager
Sorry I didn't get the name of the attendant who took
Sorry I didn't get the name of the attendant who took care of my car. Besides my regular checkup, he followed up on postcard I had regarding battery lawsuit. He arranged for 1.5 hour test which showed it was defective, and arranged for me to receive a new one. So thankful and grateful! He also made sure I got a car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nadine, thank you for trusting us to work on your vehicle. We're pleased your battery issue was resolved with the help of our team. Please come back and see us again soon at Wilde Subaru!
Kai and Jeana we're very professional and knowledgeable
Kai and Jeana we're very professional and knowledgeable representatives. I went to then with a few issues that needed to be worked out. Wow.....I was given the special attention and time that was necessary to address my situation with better than I could have hoped for results. This is my third time dealing with Wilde Subaru, and I will definitely be back. My family and friends will get my recommendation to buy a Subaru and to trust the great folks at Wilde. Aside from all that, Kai was so pleasant and actually fun to work with. She took a lot of time with me making sure that I was getting just what I wanted and expected. She helped me so much with the technical aspects specific to my car. I'm not tech savvy, and she was patient and most informative while showing me how to get the .most from my purchase. Jeana was something of a miracle worker when finalizing my whole PKG. As well as pleasant and easy to deal with. Thank you to Kai and Jeana, you're the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and congratulations on your purchase! Thank you for the fantastic review on behalf of our Sales Team. We are elated to read about the first-class experience you had. We look forward to working with you again in the future at Wilde Subaru!
Corey and Belmir took care of my delivery in a fast,
Corey and Belmir took care of my delivery in a fast, courteous way. Both were excellent to work with. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for the great review! We are happy to see our team was excellent to work with. Thank you for being a valued customer. We look forward to seeing you next time at Wilde Subaru!
Jordan was very helpful and knowledgeable.
Jordan was very helpful and knowledgeable. I appreciate that he did not try to pressure me into buying a car, but instead educated me about all of the features of each car and let me make my decision based on that knowledge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing to work with us at Wilde Subaru! We are pleased to learn about the helpful and knowledgeable service our Sales Team provided you with. We will pass along this information to Jordan as well. Congratulations on your purchase! See you next time.
Great experience, the only issue was needing to give my
Great experience, the only issue was needing to give my SSN 3x for the credit app and my deposit was not carried through although I understand you have a new system, and I was one of the first to be entered in the system. We will be leasing a new Subaru when my wife's is due.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your patience with us during your visit. We are pleased to have had the opportunity to work with you and your wife. Please let us know if you need anything in the future at Wilde Subaru!
We have bought our cars for many years at wilde.
We have bought our cars for many years at wilde. Nicest people to work with. Always helpful to bea veysatified .customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are pleased to have had the opportunity to provide you with 5-star customer service. We look forward to working with you in the future at Wilde Subaru!
Very informative at time of pick up.
Very informative at time of pick up. Communicated about expected time frames and changes as they were known.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it was our pleasure to communicate the details of your service appointment. Thank you for working with us! We look forward to seeing you next time at Wilde Subaru!
