Reviews
It was easy to make an appointment online.
It was easy to make an appointment online. The service experience was excellent, with good communication
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Andy, we're delighted to hear that scheduling and communication were seamless during your visit at Wilde Subaru. Thank you for sharing your positive experience with us!
Service was excellent and staff was very helpful.
Service was excellent and staff was very helpful. Building was clean and happy with outcome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sophie, thank you for your kind words about our team at Wilde Subaru. See you again soon!
The employees and very nice and knowledgeable about my
The employees and very nice and knowledgeable about my car. They communicate clearly with me about what needs to be done to it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that our team at Wilde Subaru provided clear communication and knowledgeable service. We appreciate your support and look forward to assisting you in the future!
It was first experience with your service center.
It was first experience with your service center. I was initially concerned about the paperwork I received so I called the manager. He responded promptly and I was then confident that everything was done as I requested.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that our manager was able to address your concerns and provide reassurance during your first visit with us at Wilde Subaru. Thank you for giving us the opportunity, and we look forward to serving you again in the future!
Alex was great-- welcoming, knowledgeable and great
Alex was great-- welcoming, knowledgeable and great communicator. He ensured I had a great experience and that my vehicle received its necessary services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Alex provided such a welcoming and informative experience at Wilde Subaru! Thank you for sharing your positive feedback, and we're glad your vehicle received the necessary services.
My tires were overinflated- again.
My tires were overinflated- again. This happened the last time I had an oil change. The usual car wash… wasn’t even offered.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom, thank you for bringing this to our attention. We apologize for the oversight and will address it with our team to ensure a better experience next time. Your feedback is valuable, and we hope to make your future visits more satisfactory!
I worked with Eric Schafer and he was great as always!
I worked with Eric Schafer and he was great as always! I got my car in early and work was done quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Eric provided you with excellent service once again at Wilde Subaru! It's great to know your car was serviced promptly. Thank you for sharing your experience!
Timely and comprehensive service each time.
Timely and comprehensive service each time. They explain things in ways that are easy to understand they take care of big and small issues. They’re also willing to answer questions and make recommendations for follow up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Adam, thank you for highlighting the attentive service at Wilde Subaru! We're glad to hear our team makes everything clear and takes care of all your needs. We appreciate your support and look forward to assisting you in the future!
Wilde's continued cordial and competent service for this
Wilde's continued cordial and competent service for this aging senior and her aging 2007 Subaru Forester is most humbly grateful! I have and always will speak highly of Wilde's customer service and technical master mechanic care, honesty, and proficiency. They know I LOVE my Subaru...they love it too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such a heartfelt review! We're delighted to know that our team at Wilde Subaru has consistently provided cordial and competent service for both you and your beloved 2007 Forester. Your kind words about our customer service and technical care mean the world to us, and we're thrilled you're part of the Wilde family!
I'm a senior and on a fixed income.
I'm a senior and on a fixed income. I believe they have tried to work things out fairly with me in terms of cost! And so far, have been friendly and courteous in my interactions with the various customer service rep's I have dealt with.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that our team at Wilde Subaru has been accommodating and friendly during your visits. We appreciate your feedback and look forward to continuing to serve you!