Castle Kia McHenry

Had an oil change in November from my local mechanic but Kia's are eating oil like crazy, so I scheduled an oil change to run an "oil consumption test" to see how much oil the engine is burning in February. After changing the oil I received a text that I had a leak in the pan from a crack... Herein lies the rub, I had oil spots on mine and my in law's driveway starting after this oil change in February, but nothing from the previous oil change. So if the crack in the pan (which actually ended up being an overtightened oil plug) had been there from my November oil change I would have had spotting in both driveways prior to my February oil change with Castle Kia, and I did not. The oil spotting happened immediately after the oil change at Castle Kia. As expected, no one responded to contacts.

excellent service people always trying to help you out with any cuestion and yes perfect

Awesome experience with Norman. Knowledgeable, honest, and truly cares about his customers. Made the whole process easy and stress-free. Highly recommend!

Matt was very friendly and provided me with all necessary car information. Well done today

Luis from the get go went above and beyond even after I purchased the car. Everything I asked for was done immediately. His service was impecable! If you are looking for a car go see Luis. Also Michael the manager gave top notch service also. Also Matt in the service department was top notch also. It is hard to find a card dealer that is honest and keeps their word. This dealership and everyone I have mentioned is a diamond in the ruff-You will not be disappoitned buying a car from Luis-Go see him! 10 out of 10!

Matt Wollman & Jordan Suchowski made purchasing a car easy, enjoyable, and an overall great experience! If you are in need of a new car, stop in at castle Kia & ask for Matt!!

Extremely professional and sleek process working with this dealership. You can tell they carefully pick employees that represent and uphold knowledge and professionalism. Was a very non stressful process and will definitely buy my next car here.

This dealership was very rude ! The one a be porter acts like he runs all the operations! They were too busy to do my oil change CLAMING they had 14 cars ahead of me from now on I take all my business to a different dealership customer service very rude!

Sales person seemed new and possibly a little lost. Test drove the vehicle and loved it and wanted to make deal for the car. The dealer however had other ideas. When it came time to talk price they jacked the price up 5K over MSRP and when asked why the sales person said it was because I was a new customer and they can't give new customers a vehicle at MSRP or below. I told him then make me a customer but he laughed it off so I said ok well were done then. Sales person acted shocked that we were done and I wasn't willing to play his xx games. I went to Napelton's Kia a few days later and got the same vehicle under MSRP. Way to go Castle Kia you guys are a joke.

Extremely friendly and no pressure. Great to go to. Matt our sales men from Kia was nice and very helpful. The finance with George was very easy used new device for signing made it very easy. Sales manager for Kia is a great guy!