Reviews
Thanks for your service, I’m so glad to take my car
Thanks for your service, I’m so glad to take my car Safford Brown Sterling
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Rany was amazing!
Rany was amazing! He is super great with people and I will be back to him and his team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown CDJR Sterling. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I always have a really good experience with this
I always have a really good experience with this dealership The customer service is always excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Made an appointment and showed up on time.
Made an appointment and showed up on time. At other dealerships it means you are seen right away but they were busy helping other customers. So I waited 10 mins, no big deal. I was told an estimated 60-90 mins for my oil change, it was over, but I didn't expect any different after having to wait for my so called appointment time. I prepaid for my oil change the service before and the service advisor couldn't find it. I had to make him dig and do math to figure out that I did essentially pay for it last time. That part pissed me off. Had I not remembered I would have paid for another oil change. Needless to say, I won't be back. I'll share my experience with others. I'm not looking for Porsche level service, although it would be nice, but I also don't appreciate being potentially taken advantage of.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Got a nice deal- enticed me to purchase a truck!
Got a nice deal- enticed me to purchase a truck!! Great people! Check them out!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Safford Brown CDJR Sterling!
Our salesperson Jack McCuthan was absolutely fantastic!
Our salesperson Jack McCuthan was absolutely fantastic! We are over 3 hours away and needed to be sure every detail was taken care of before making the trip and Jack stayed on top of everything. He kept in touch and answered all our questions and didn't mind if I made last minute changes, he really kept a pleasant and professional attitude. I would definitely reach out to jack for any future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
They worked with me and got the deal done.
They worked with me and got the deal done. would work with the dealership again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Outstanding experience as everything went great.
Outstanding experience as everything went great. No issues Appreciate the quality of service and the quick turnaround time ??
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown CDJR Sterling, we look forward to having you as a valued customer for many years to come!
It was a great service!
It was a great service! The service advisor was informative, knowledgeable, attentive, helpful, and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown CDJR Sterling. We look forward to having you as one of our valued customers for many more years to come!
Excellent and quick for a va state inspection.
Excellent and quick for a va state inspection. It was quick because I called ahead and Dylan told me when to stop in in order to get in and out quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jef! We’re delighted to hear that you had an excellent experience with your Virginia state inspection at Safford Brown Chrysler Dodge Jeep RAM Sterling. It’s great to know that Dylan was able to assist you in making your visit quick and efficient. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling