Reviews
Best customer service, everyone was so kind, helpful,
Best customer service, everyone was so kind, helpful, friendly and supportive. I was amazed and surprised. Thanks to everyone. Mr. Edreees and Mr. Khalid made it very easy, I was able to get my car within two hours. I really appreciate you all!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Well organized.
Well organized. People know their product and are very informative to the consumer. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Kia Manassas!
Just keep up the good work.
Just keep up the good work. Always give the customers satisfaction and be honest to the customers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I highly recommend Stafford Brown Kia they are friendly
I highly recommend Stafford Brown Kia they are friendly and responsive and provide excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I was treated well and was explained things well I was
I was treated well and was explained things well I was treated well and was explained things well. When Destinee was helping me out it's like she genuinely cared and made sure i was given the best service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Kia Manassas to be a positive one. Please don't hesitate to reach out if you need anything else.
The staff were very helpful and kind!
The staff were very helpful and kind! They were able to work with my needs and got my car down to the monthly payment I could afford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
John was patient while answering my questions about
John was patient while answering my questions about service. He is very helpful in providing the service advice that was needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
After noticing the smell of fuel when outside of my
After noticing the smell of fuel when outside of my vehicle and observing that my gas mileage was not what it used to be, I took my car in to be checked. I thought it might be related to a fuel issue described in the technical bulletin I received in the mail a while ago. Jonathan Woods was my service advisor. He was able to get my car looked at fairly quickly. I was notified that my car had a very serious issue going on with a fuel leak and that it was extremely hazardous to even start my car. I was placed in a loaner car. He was able to get my replacement parts overnighted and had my car ready the next day. I was very pleased with Jonathan and the attention he gave to this matter to ensure that it was safe for me to drive my car again!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Jonathan and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
The service advisor David was very helpful in guiding me
The service advisor David was very helpful in guiding me throughout the service and repair process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Jonathan is excellent.
Jonathan is excellent. He's been my service rep since I purchased my Kia. Extremely knowledgeable, honest. Always present me with the full picture with regard to service, maintenance, etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!