Reviews
They were excellent!
They were excellent!! customer service was key, and they all did an excellent job. Also, they were very helpful and demonstrated that they care for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Safford Brown Kia Manassas are glad to have you as a customer.
Everyone was very polite and friendly.
Everyone was very polite and friendly. They were very willing to help with anything. T
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
The staff was courteous and helpful.
The staff was courteous and helpful. Vehicle was dropped and promised back the same day, and team delivered on promised date.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Kia Manassas, we look forward to having you as a valued customer for many years to come!
Good service overall pleased Folks are nice to deal
Good service overall pleased Folks are nice to deal with and only thing was forgot Va inspection however should have noted on work order
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Exceptional customer service!
Exceptional customer service! I appreciate all the communication provided before, during and even after our service appointment. Great work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Kia Manassas.
Great experience, great customer service, I will
Great experience, great customer service, I will recommend to any other people who wants to buy a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
They completed everything satisfactorily.
They completed everything satisfactorily. The service writer was courteous and efficient. The waiting area was clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Kia Manassas. We look forward to having you as one of our valued customers for many more years to come!
All in all, I’m satisfied with my purchase and appreciate
All in all, I’m satisfied with my purchase and appreciate the team at Safford Kia for helping make it happen. My salesperson, Ali, was easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.
I’am happy with the service but a 2 hour wait for a oil
I’am happy with the service but a 2 hour wait for a oil change when you have a appointment is a little long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.
The service representative, Destinee, demonstrated
The service representative, Destinee, demonstrated promptness and a courteous demeanor, which contributed to a seamless experience during the visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.