Reviews
This was the 3rd vehicle purchased from Brown.
This was the 3rd vehicle purchased from Brown. They are good to deal with and will likely use them again.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our Genesis with 46K miles, was identified with many
Our Genesis with 46K miles, was identified with many problems each time we came to pay the $2900 cost. Not a good place to get your car fixed. They never tell you all the problems. Come to pick up the car is when you find out new issues. 3 weeks to fix the car. Would never have bought our 2015 Hyundai Genesis 3.8 if known this car will cost this much aggrevation and $40,000! Wrong diagnosis, new ECM replacement, DO NOT BUY, SERVICE OR USE THEM.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Tires replaces a cabin filter replaced with care due to
Tires replaces a cabin filter replaced with care due to extra debris that would have affected the blower Moter nice job thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Long wait.
Long wait. Never received a status report regarding work completed. Staff good and friendly. Job well done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They are so kind and good service.
They are so kind and good service. I recommend them. Safford brown hyundai mechanic are so good.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quickest response to a major problem in the DMV!
Quickest response to a major problem in the DMV! Thanks so much for the excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First time in for an oil change.
First time in for an oil change. Everything went well. Service was quick and painless.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an excellent experience third time in a row.
Had an excellent experience third time in a row. Staff there is very cooperative and helping. Specially, Carrol and Billy from sales side and Angel and Kerri from finance side. It was great doing business with them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The work they do is done well.
The work they do is done well. The time it takes to complete it is a little long.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Clear communication and on time for service repair.
Clear communication and on time for service repair. Seem to really care about their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
