Reviews
Appreciated Oscar’s expertise and patience.
Appreciated Oscar’s expertise and patience. He is an well-versed in Mazdas and answered all our questions very well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Safford Brown Mazda Fairfax are glad to have you as a customer.
Quick convenient and thorough The appointment was easy to
Quick convenient and thorough The appointment was easy to make and I love the convenience of the valet service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Mazda Fairfax.
Excellent service.
Excellent service. Very engaging. The service attendant was very proactive and kept me informed during the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
This is a good dealer with very good staff and very good
This is a good dealer with very good staff and very good servise in Virginia
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Highly professional, resolving a remaining Infotainment
Highly professional, resolving a remaining Infotainment center ghosting issue by soliciting the manufacturer for assistance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! I'm glad to hear that our team at Safford Brown Mazda Fairfax was able to assist you with the infotainment center issue. We strive to provide professional and effective service, and it's great to know that we met your expectations. We look forward to seeing you again! Trey Rodgers, General Manager
Mike and the team were very informative and helpful!
Mike and the team were very informative and helpful! Thank you! That is why we purchased 3 Mazdas: Mazda 5 in 2009, CX30 in 2023 and CX30 in 2025. Best shop!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Fairfax!
Staff is friendly and facility is nice.
Staff is friendly and facility is nice. I had a great car buying experience at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Mazda Fairfax. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Always a quick and easy experience with clear
Always a quick and easy experience with clear communication, upfront estimates, and surprise discount codes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
They helped me through the whole process even when I
They helped me through the whole process even when I couldn't make up my mind. We found the right car and I had a wonderful experience. I love my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Brown Mazda Fairfax!
It was a very good experience.
It was a very good experience. Everyone I met was extremely friendly and made me feel at ease with the whole process
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.