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Joshua Tree Chrysler Dodge Jeep RAM

(338 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
New (855) 289-8143 (855) 289-8143
Used (855) 985-1164 (855) 985-1164
Service (855) 995-9151 (855) 995-9151

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joshua Tree Chrysler Dodge Jeep RAM from DealerRater.

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The people that work here are very professional and kind.

The people that work here are very professional and kind. I love coming here even if it's just I st to look at used and new vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I bought a used 2022 Hyundai, and it had only 1 key.

I bought a used 2022 Hyundai, and it had only 1 key. I told them i needed 2 keys so they gave me a due bill. After 2 weeks of getting the runaround the manager told me the car had to be taken almost 100 miles to their sister store to get the key programmed. I am in the process of filing a small claims lawsuit as the cost of this key is over $600. They are great as long as you're spending money there and thongs are going their way. But BUYER BEWARE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service department left my keys in the jeep unlocked

The service department left my keys in the jeep unlocked overnight and it was stolen. The manager would not even return my calls. My jeep was found abandoned after a month and it was destroyed with the keys in the ignition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They left my keys in the car overnight and my jeep was

They left my keys in the car overnight and my jeep was stolen. the manager would not even return my calls. after a month the police found my jeep abandoned destroyed with the keys in it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It took 3 hours to patch a hole in the tire.

It took 3 hours to patch a hole in the tire. I could understand the time frame if they were busy but upon arrival, no one was in front of me and the garage service door was closed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice and polite, very helpful.

Nice and polite, very helpful. Waiting room, comfortable. Take good care of my jeep. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service , all the guys were great to deal with, car

Great service , all the guys were great to deal with, car was exactly what we wanted!! Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went above and got issue taken care of without any info.

Went above and got issue taken care of without any info. Was understanding and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good job good service very happy With the guys working

Good job good service very happy With the guys working the the front Desk excellent excellent job !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Went very smoothly and jimmy was awesome!

Went very smoothly and jimmy was awesome! Going to be going back for my next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.