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Joshua Tree Chrysler Dodge Jeep RAM

(338 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
New (855) 289-8143 (855) 289-8143
Used (855) 985-1164 (855) 985-1164
Service (855) 995-9151 (855) 995-9151

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joshua Tree Chrysler Dodge Jeep RAM from DealerRater.

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Jorge and Jared were great!

Jorge and Jared were great! Great with communication and everything. Also excited to have all my maintenance done so close by!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Been going to Yucca Valley Chrysler for over 10 years,

Been going to Yucca Valley Chrysler for over 10 years, the service has always been fast, friendly and competent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great representation, JC was very friendly and

Great representation, JC was very friendly and professional. But I’m not happy with the condition of the vehicle. The power steering fluid was low, the radiator fluid was low. In addition, the day after I purchased this vehicle, I discovered that the door locking and mirror controls on the drivers door do not work. I contacted my sales representative and he informed the dealership, who still hasn’t contacted me. I e-mailed the sales manager and no response back. I understand the “No Warranty, As Is” but come on, this was an issue before I purchased the vehicle. They could have fixed it before selling it or they could have at least informed me of this issue. I purchased several vehicles from this dealership in the past and I was always taken care of but this is the first time I’ve been ignored. Sorry to have had to experienced this. I’m giving them a three star only because the sales representative was friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The employees were great from the time we arrived at the

The employees were great from the time we arrived at the dealership until we left with our new car. They’re very nice and friendly people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

We are long time, (and I mean long time) customers of this dealership and we won't go anywhere else. They are always kind and professional!!!

Fast, friendly, professional and responsive.

Fast, friendly, professional and responsive. This dealership goes above and beyond the call of duty to make sure their customers are completely satisfied with their experience and I highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ramon is always very helpfull in attending to my vehichle

Ramon is always very helpfull in attending to my vehichle service needs. Its a great dealership to do bussines with .Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service was great and on time.

The service was great and on time.Timely and made the experience easy.Satisfied and will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience purchasing from George Schneider and

Great experience purchasing from George Schneider and Joshua Tree CDJR. Friendly, timely, and made the entire experience easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Took over a month for repairs with no communication from

Took over a month for repairs with no communication from dealer. Tried to up the estimated price. Not sure one set of repairs needed was even my car. Make sure you keep copies of everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I finally got someone on the phone on the third call.

I finally got someone on the phone on the third call. My husband drove to the dealership and spoke to someone about the problem. They said they were short handed and gave him an appt. the next day. Our Ram truck is still under warranty so we came to you. I think you need a lot more help, especially answering the phones! Can't keep or get new customers if no one answers the phone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.