Joshua Tree Chrysler Dodge Jeep RAM

Excellent customer service again from Ray and Parker at Joshua Tree Jeep, on my 2020 Jeep Grand Cherokee Limited.

Excelente and quick service, Great customer service. Vary knowledgeable with how they explain what they do.

Sold car with warranty , charges for everything doesn’t honor warranty. Doesn’t call you back, says there’s no problems when other shop diagnosed it. All around shady rude people hear bad business practices.

Work was completed but took over a week. Service writer tried to up charge bill with adding additional $500 to bill for warranty work. Was dismissing to female customer. Never did address recall

I was waited on as soon as I arrived. They scheduled me a appointment for the very next day.

George went out of his way to help me get the best price possible, he always made sure to keep me in the loop of what was happening with the Jeep I ordered. Thank you George.

At first the experience was not very pleasant, they could work on better communication. I was very pleased with the work they did. They freaked me out when another issue I wasn’t aware of. The tech apparently knew what it was once he started my truck. Mind you my truck always sounded the way it did from the moment I drove it brand new off the lot. It’s crazy to own a vehicle for 5 years and never know it had an issue until now. Either way it fixed. I really am lucky to have a lifetime warranty on my truck. I will continue to use this dealer. Thank you guys for taking care of my truck.

Fast check in, super friendly service and professional handling of service list. Nice to have the option of a courtesy vehicle although I did not need it. Was contacted as soon as my car was ready.

Dealership is great , service department and staff are excellent. Ray does a great job. I started coming to this dealership because were I bought my jeep in Victorville they are really bad with everything.

Very caring and kind. Took real good care of me. I have the car I wanted