Joshua Tree Chrysler Dodge Jeep RAM

Parker in service is top notche looks out for the people he deals with. And make sure your vehicle gets fix right

Pleasantly convenient, I am happy to know that I am in good hands with Parker. I will be back for all of my Mopar needs

Had the best car buying experience. Everything and everyone was stellar. Highly recommended. Thank you.

The service was fast, easy and the best experience I have ever had when purchasing a vehicle.

George was very professional and seems to have a lot of knowledge, was great experience

Good service from Parker and Ray in the Service Department on my 2020 Jeep Grand Cherokee Limited.

I am so happy i stopped by , nice ppl and I walked out driving a nice truck 😀

Awesome customer service thru out the facility. Service center is very friendly and attentive to your needs and makes sure you leave with a smile on your face

I already had a bad experience with the service department and tried to give them another opportunity to redeem them self. My Jeep Gladiators rear locker waring light is flashing on my cluster. I called and they gave me an appointment for a week later on a Monday, because the technician would be available for that. I arrived on Monday at 8:00am and was told they would keep it until the next day. I received no call on Tuesday. I received a call on Wednesday morning apologizing that they hadn't looked a my Jeep yet but guaranteed that it would be looked at and finished by the end of the day. Never received a call letting me know it was fixed or anything. I walked 1 hr to the dealership in about 100 degree heat determined to pick up the Jeep fixed or not. When I arrived drenched in sweat and overheating I asked how my Jeep Gladiator was doing. He asked for my info and looked it up. He let me know that they are fixing it right now and should be finished by the end of the day. I didn't believe him since I already heard that more than once. I looked in the shop and my Jeep wasn't in there being fixed. I told the guy to bring my Jeep up and I'll go to another dealer. They had my Jeep pulled up pretty quick which is kind of strange since they were in the middle of fixing it supposedly. He told me sorry once again and let me know that my Jeep just sat there for 4 days because they were a small dealership and understaffed. The problem is being lied to. How long would my Jeep sit there before someone looks at it. Then how long to fix it. I would just fix it myself if it wasn't for the warranty. Just needs a new sensor.

Deserves Department took the extra time to make sure that my concerns were addressed to the best of their abilities